Customer Service Attendant

Customer Service Rep

About the Role:

Guest Services work will include the following:

• Maintaining cleanliness in hoteling workstations and offices
• Stocking the break area with refreshments and general supplies
• Conference room set-ups and support
• Taking inventory of office and pantry supplies

Cross training for additional departments

Mail Services tasks will include:

• Checking in/out accountable mail
• Sending package reminder emails
• Assisting customers in the mailroom

Reprographics work will include:

• Printing customer requests
• Scanning documents

Qualifications and Requirements:

• Minimum of 1-year customer service-related experience
• High School diploma or equivalent (GED)
• Ability to interact with the end-user in a professional manner, with a sense of urgency.
• Excellent communication skills, both verbal and written
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Ability to meet employer's attendance policy.
• Lifting to 50 pounds
• Ability to stand, sit and/or walk for long periods of time with or without accommodations.
• Working in the following areas: guest services, mail, reprographics (printing and scanning), and other tasks including conference room set-up, maintaining cleanliness in offices and workstations, and stocking break areas.
• Other tasks as needed.

XBP Global is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, creed, religion, national origin, ancestry, citizenship status, age, disability, sex/gender, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

EOE/Minorities/Females/Veterans/Disabled