Data Services Manager

Harford Community College ( HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we're committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website.

Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ ADAA employer, including disability and protected veteran status.

Excellent benefits package, including 2 weeks paid college break, 15 days of sick leave, and 18 days of paid vacation. Eligible for health, vision and dental benefits, flexible spending accounts, identity theft plan, and legal benefit plan. Receive paid basic life & long-term disability insurance; employee paid supplemental life insurance available. Participation is required the mandatory retirement plan & two optional retirement plans are available (403b with match after 1 year & 457b). Receive paid basic life & long-term disability insurance. Tuition waiver for HCC classes and tuition reimbursement are also available!

The purpose of this position is to provide advanced administration, maintenance, and support for the Ellucian Banner ERP ecosystem, including overseeing system updates, access controls, database environments, and integrated third-party applications. The role ensures the stability and optimization of the institution's ERP architecture by managing Linux-based Tomcat servers, web platforms, and connected systems while leading response efforts during system outages and ensuring reliable backup and recovery of all ERP/ SIS applications. It further supports data planning through administration of on-premise Oracle databases, execution of data-warehousing strategies, performance tuning, and development, rehearsal, and refinement of disaster-recovery procedures. Additionally, the position supervises team operations by organizing workloads, evaluating performance, participating in hiring and disciplinary processes, and documenting all ERP/ SIS environments, processes, and procedures.

This is a full-time, exempt staff position

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.

Associate's degree

* Minimum of three years of Oracle database administration experience

* Minimum of three years of experience administering an ERP/ SIS

* Minimum 1 year of supervisory experience

* Oracle Database Administration including RMAN

* Support and maintenance of a higher education ERP/ SIS

* Linux Administration

* Bash scripting

* Ability to work independently

* Ability to work weekend and evening hours

* Ability to quickly and accurately troubleshoot database issues and offer effective solutions

* Experience working with technical and non-technical staff at all organization levels

* Experience with managing Ellucian Banner ERP/ SIS

* Experience installing a Ellucian Banner 9 and related products

* Knowledge of Banner Document Management System

* Knowledge of Ellucian Ethos Platform and integrations

* Experience using PL/ SQL
* Experience working with Tomcat

* Experience in Disaster Recovery planning

* Tuning and optimizing database environments

* Ability to manage multiple complex and time sensitive projects simultaneously

* Excellent communication skills

M-F 8:30am-4:30pm