Associate Manager, Talent Acquisition-Sales

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Job Type:

Job Description:

The Auto Club Group is seeking a prospective Associate Manager, Talent Acquisition-Sales who is responsible for leading a team of recruiters and driving high-performance talent acquisition outcomes that align with ACG's growth objectives. This role emphasizes team development, data-driven decision-making, and cross-functional collaboration to support the delivery of timely, high-quality hires.

The Associate Manager will work across multiple client groups, serving as a strategic recruiting partner, while fostering a high-performing, engaged, and accountable team culture. This role also plays a critical part in enhancing the overall Talent Acquisition infrastructure and implementing scalable, efficient recruiting processes and initiatives

Key Responsibilities:

• Team Leadership & Development
  • Lead, coach, and develop a team of recruiters, ensuring clarity of expectations, performance accountability, and continuous professional growth
• Performance Management
  • Drive recruiter performance by setting and monitoring KPIs (e.g., time-to-fill, candidate quality, funnel health) and ensuring consistent achievement of team goals
• Stakeholder Collaboration
  • Operate across assigned client groups, partnering closely with business stakeholders to align hiring strategies with workforce planning and growth needs
• Recruiting Process & Funnel Management
  • Monitor candidate pipeline activity, ensuring an uninterrupted flow of candidates through the recruitment funnel and resolving bottlenecks when needed
• Data & Insights-Driven Strategy
  • Leverage recruiting data and analytics to tell a compelling story, uncover trends, and influence decision-making across the organization. Use insights to optimize processes, improve sourcing strategies, and drive meaningful change in how talent is acquired
• Program Implementation
  • Lead the implementation of new TA programs, tools, and initiatives to improve hiring effectiveness, diversity outreach, and candidate experience
• TA Infrastructure & Strategy Support
  • Collaborate with TA Managers and peers to strengthen the talent acquisition infrastructure and implement strategies that balance quality, speed, and compliance
• Compliance & Reporting
  • Ensure compliance with internal policies and applicable laws related to hiring and selection. Oversee timely and accurate completion of applicant tracking records, hiring data reports, and recruitment trend analysis
• Culture & Engagement
  • Promote a culture of innovation, accountability, and ownership, ensuring team engagement and alignment with ACG's values and talent philosophy
• Maintain ongoing industry knowledge. Enhance competencies and experience necessary to continue professional development in this field
• Assist or participate in the process to select, hire, train, develop, counsel, and discipline assigned staff in accordance with corporate and Human Resource policies and procedures. Manage a team of professional and clerical staff responsible for talent acquisition and recruiting activities

We put people first. Our members count on us, and we make their satisfaction our top priority-giving you a clear purpose and a chance to make an immediate, meaningful impact

We lead with integrity. Today's candidates want workplaces they can trust, and we're committed to maintaining an open, honest, and ethical environment where transparency isn't just encouraged-it's expected

We invest in excellence. From industryleading products to competitive benefits and service standards, we empower you with the tools and support needed to perform at your best and build a career you're proud of

We value and reward talent. In a market where growth, recognition, and development matter more than ever, we focus on hiring exceptional people, rewarding high performance, and holding ourselves accountable to create a workplace where you can thrive

A competitive annual salary between $100,000 to $128,000 (based on experience)

ACG offers excellent and comprehensive benefits packages:

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership
• Discounts, perks, rewards, and much more

Required Qualifications:

Education

• High School Diploma or equivalent

Work experience

• 5+ years of progressive recruiting experience, including full-cycle recruitment and candidate pipeline management
• 2+ years of experience selecting, onboarding, and training new recruiters, with a focus on fostering strong foundational recruiting skills
• Proven success in leading and executing searches for a variety of roles and talent levels across diverse business functions
• Serving as a strategic and consultative partner to business leaders and HR Centers of Excellence (COEs), building strong relationships and aligning on key talent initiatives
• Leveraging recruiting technology and tools to improve process efficiency and candidate experience
• Proficient in analyzing data and recruitment metrics to operationalize strategies, drive performance, and influence decision-making across Talent Acquisition
• Management ability to include:
  • Workforce management
  • Coordinating and leading small-to-medium sized projects

In-Depth Knowledge of:

• EEO Guidelines
• State and Federal selection and hiring regulations
• Applicant Tracking Systems (ATS)

Skills:

• Demonstrated people management and leadership skills, including coaching, mentoring, and developing recruiting team members
• Exceptional organizational skills with the ability to manage complex workflows and prioritize effectively in a dynamic environment
• Excellent communication skills, both written and verbal, with the ability to influence, collaborate, and build strong relationships across teams
• Proven ability to pivot quickly in response to shifting business needs while continuing to deliver results and maintain focus
• Comfortable working under pressure and able to support recruiters in meeting time-sensitive hiring goals
• Strong problem-solving skills and ability to independently identify, address, and resolve challenges as they arise

Preferred Qualifications

Education

• Bachelor's degree or equivalent in Business Administration, Human Resources Management or related field

Experience:

• Experience leading recruiting teams responsible for hiring sales, commission-based, and/or licensed insurance agents, with a strong understanding of Property & Casualty (P&C) talent profiles
• Strong executive partnership skills, including communicating insights, presenting recommendations, and translating recruiting data into actionable decisions
• Proven experience improving recruiting team performance through enhanced processes, strategic sourcing, and data-driven workflows, and consistent performance management and accountability practices
• Workday ATS experience
• Workday Reporting experience
• HR Certifications; SHRM-CP, PHR

Work Environment

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team-building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.