Enterprise Solution Architect, MarTech Focus

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Key Responsibilities:

• Architectural Vision and Strategy:

  • Define and articulate the target state architecture for our marketing technology stack, with a focus on integrating Salesforce Marketing Cloud, Salesforce Service Cloud, and Data360 along with external service providers to create seamless customer journeys, personalized marketing campaigns, and efficient customer service processes.

  • Develop and maintain a comprehensive roadmap that outlines the transition from the current state to the target state, including transitional architectures and key milestones.

  • Collaborate with key business stakeholders to understand their needs and translate them into technical requirements and architectural designs.

  • Create and maintain comprehensive architectural documentation, including solution designs, data models, and integration maps. Enforce architectural governance and standards.

• Current State Analysis and Documentation:

  • Conduct a thorough assessment of the current state marketing technology landscape, including all existing systems, vendor solutions, and data flows.

  • Create detailed documentation of the current state architecture to provide a clear understanding of the existing environment.

• Data Strategy and Management:

  • Define and drive a consolidated set of data requirements to support all marketing processes and ensure data quality and consistency enabling end-to-end business processes

  • Develop a strong foundation for data management, including data modeling, data integration, and data governance. Including

• Collaboration and Leadership:

  • Work closely with business leaders, product managers, and engineering teams to ensure alignment on architectural decisions and project priorities.

  • Provide technical leadership and guidance to the development teams throughout the implementation lifecycle.

Qualifications:

• Proven experience in a Solution Architecture or similar role, with of marketing technology.

• In-depth knowledge of Salesforce Marketing Cloud, Salesforce Service Cloud, and data management platforms such as Data360.

• Strong understanding of enterprise and systems architecture principles and best practices.

• Demonstrated ability to understand and work with data at a detailed level as it is leveraged across end-to-end processes.

• Excellent analytical, problem-solving, and communication skills, with the ability to effectively engage with both technical and non-technical stakeholders.

• Experience in developing and executing a technology roadmap.

Desired Qualifications:

• Salesforce Certified Technical Architect (CTA) or other relevant Salesforce certifications.

• Experience with other Salesforce products such as Sales Cloud, Commerce Cloud, Experience Cloud, and MuleSoft.

• Familiarity with Agile and DevOps methodologies.

• Experience in a large-scale enterprise environment.

Licenses: Not Applicable.

Travel Requirements: Up to 10%.

Physical Requirements: Work that primarily involves sitting/standing.

Working Conditions: Not Applicable.

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110
Candidates must reside within a 50-mile radius of the office location (or 35-mile radius for Boston). #LI-Hybrid

Internal candidates are encouraged to apply and will be considered based upon the needs of the role. However if an internal Candidate is not in the same job family or SLT, you will be required to relocate to preferably to HQ Madison, Wi or Boston, Ma. if offered the role.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.