APR Tech Lead
 KeyLogic Systems | |
 United States, Virginia, Alexandria | |
 Mar 03, 2026 | |
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Position: APR Tech Lead KeyLogic is seeking qualified candidates for an APR Technical Lead position to support a federal proposal effort, contingent upon contract award. APR Technical Lead: FUNCTIONAL RESPONSIBILITY: Responsible for overall project management of complex, multi-task IT contracts. Plans, organizes and manages groups of employees engaged in various technical duties. Provides administrative and technical direction to personnel; has coordinates approved contract; establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production; Provides the customer representatives the status and activities of personnel covered under contract; responds to administrative or technical requests from the customer representative; and applies continuous evaluation and control measures; works without supervision. Liaising with team members, management, and clients to ensure assigned tasks are completed to standard. Identifying risks and forming contingency plans as soon as possible. Analyzing existing operations and scheduling training sessions and meetings to discuss improvements. Keeping up to date with industry trends and developments. Provides deliverables, including presentations to the relevant stakeholders. MINIMUM/GENERAL EXPERIENCE:Proven experience managing a Tier 2 specialized support desk in a large environment, preferably supporting more than 10,000 users. Provides Tier 2 management to include call management, accounts management, reporting and workforce management. Experience with management of Service Level Agreements. Holds ITIL Certification. Holds 1 or more Microsoft Certifications (MCSE or similar). Fifteen (15) years of IT experience with at least (10) years' experience in a management position or equivalent combination of education and experience. MINIMUM EDUCATION: BA/BS About KeyLogic: Supporting critical missions at the intersection of data and science, KeyLogic provides mission management, systems analysis, data analytics, digital transformation, and cybersecurity to customers in the energy, federal civilian, and defense sectors, with a 20+ year portfolio of successes supporting DOE, DOC, EPA, DOD, DHS, FBI, and other federal agencies challenged with complex missions. We help our customers solve the world's most challenging problems with unsurpassed anticipatory service. KeyLogic employs over 400 team members, including systems designers, developers, data scientists, IT and cybersecurity specialists, engineers, mission experts, program managers, and more than 70 Ph.D. scientists. This multidisciplinary team works together solving challenging problems with anticipatory service-always staying one step ahead-benefiting our customers, and ultimately helping build a better world. We are committed to the success of each customer's mission. We care enough to make their mission our mission and their success our success. We take technical service delivery to a level above our peers. Our anticipatory service is best-in-class. KeyLogic is an Equal Opportunity/Equal Access Employer. KeyLogic is committed to a policy of non-discrimination against individuals on the basis of any legally protected status. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Recruiting@KeyLogic.com and let us know the nature of your request and your contact information. Request for accommodation will be considered on a case-by-case basis. Job Code:
2709 | |