VIP--Personal Travel Assistant

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

VIP - Personal Travel Assistant (Remote)

Full time, United States

This unique position is assigned and dedicated to assisting the Executive Travel Team. This position will provide essential, non-customer-facing, or post-booking support, including managing profiles, obtaining receipt copies, non GDS reservation fulfilment, ensuring charter billing and documentation meets compliance with travel policies and regulatory guidelines. You will assist with personal travel as requested.

As a VIP - Personal Travel Assistant, you will

• Handle the charter billing/reconciliation process
• Be accountable for the charter emissions reporting
• Create / maintain profiles for "non employee" travelers including family members, Board of Directors (BOD)
• Assist with booking non GDS airlines, requesting car/limo service in APAC and other parts of the world
• Assist with OBT questions, troubleshooting, and queue fulfilment
• Handle all personal travel requests (air/car/hotel) for members of the Executive Team (ET) and their family members

About you

• Prior experience in the corporate travel management industry
• Solid working knowledge of the travel industry, policies, procedures and processes
• Advanced skills on travel industry systems (i.e. GDS)
• Strong verbal and written communication skills in English
• Demonstrated excellent professional customer service and problem resolution skills
• Strong problem solving and/or critical thinking skills

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visitwww.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You'll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VIP--Personal Travel Assistant is between $65,000 and $85,000. The actual pay depends on your skills, qualifications, experience and geographical location.

We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.

Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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