Technical Analyst

Genesis10 is currently seeking a Technical Analyst for a position with an Agricultural Cooperative located in Illinois. This is a 6+ month contract opportunity. The role will require onsite travel to plants as needed (up to 30% of the time) within Illinois, but will have the option to work remotely. There is no set travel schedule and travel will ebb and flow.

Pay range: $70 - $75 per Hour

Summary:
This role supports the IT Global Infrastructure Service Delivery Field Services Team, contributing to infrastructure products and services across designated business units and regions. The Business Systems Analyst (BSA) will engage closely with business stakeholders to build relationships, understand their IT gaps, and document operational and technical needs. This position works alongside a nationwide Service Delivery team to ensure the implementation of reliable, standardized infrastructure solutions.

Responsibilities:

• Provide consistent and satisfactory customer service to internal customers and colleagues, operating with a strong sense of accountability and integrity
• Build relationships with internal customers, business partners, IT colleagues and 3rd party vendors and suppliers
• Work with other IT analysts, engineers, and business stakeholders to understand and document the business case and how systems function end-to-end
• Assist with the design, upgrade, and monitoring of systems
• Provide on-site technical support and issue remediation for core infrastructure, business systems and operational technology at locations in the region as needed
• Lead or co-lead work efforts that aim to deliver core infrastructure services
• Lead technology preventative maintenance program for IT and business systems, including system refreshes and software upgrades
• Document use cases, business requirements and system requirements
• Coordinate staging, installation and configuration of new or upgraded systems
• Create diagrams and process flows and document issues, enhancement requests and feedback
• Manage and resolve incidents and break-fix issues using ServiceNow

Requirements:

• High School Diploma or equivalent
• 2+ years of experience as a business systems or infrastructure analyst
• Experience with infrastructure centric projects working with desktop, server, LAN/WAN and firewall technologies
• Experience with firewall, router/switch integration and implementation working with ISPs, vendors, and remote sites
• Experience gathering business and system requirements, writing use cases and test cases, and developing specifications, diagrams, and flowcharts
• Must reside in Illinois
• This role requires 30% travel, with occasional increases up to 50%

Desired skills:

• Bachelor's degree in Information technology, Computer Science, or a related field
• 2+ years of project management or coordination experience on small to medium size technology initiatives
• Experience with industrial automation systems, like Kahler Automation, including truck scales and kiosks
• Experience working with Azure DevOps
• Knowledge of system and network development methodologies including Agile
• Knowledge of performance improvement methodologies including LEAN
• Familiarity with O365, especially Teams, Visio and PowerPoint

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website www.genesis10.com.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.