Claims Technical Assistant

Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

Working daily in our Yardley PA office.

SUMMARY

Responsible for managing pending of limited severity claims and assisting Claims Team with administrative functions. This position works with multiple adjusters to meet carrier deadlines in reporting and investigating claims.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Submits finalized reports to carriers via email and online platforms, using specific guidelines for each carrier;

Receives, confirms and sets up new claims;

Assist with the claims adjustment process as follows: prepare acknowledgment letters/emails, independent adjuster assignments, and basic reservation of rights letters;

Assigns new claims consistent with protocols put in place by management, as well as consistent with current adjuster licensing;

Providing back up support for check printing and mailing as needed;

Maintains positive relationships with adjusters and carriers, and respond to external inquiries, including from agents and insureds;

Processes vendor invoices and other payments as needed;

Respond to loss run requests;

Perform ISO and OFAC submissions as needed;

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);

Other duties as assigned.

QUALIFICATIONS
EDUCATION/EXPERIENCE

High School Diploma or equivalent combination of education and experience

Responsible for attending continuing education

Two (2) or more years related administrative or general office experience

SKILLS

Excellent verbal and written communication skills

Excellent customer services skills, including telephone and listening skills

Strong problem solving and time management skills

Ability to work within a team and to foster teamwork

Ability to prioritize work for multiple projects and deadlines

Proficient in Microsoft Office Suite

Strong typing skills

#LI-DR1

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, click here.