PROGRAMMER/SYSTEMS ANALYST, DEVELOPMENT, AND INTEGRATION #00092830

Information Technology- Customer Outreach

Are you seeking to make a difference in the lives of students? Are you desirous of enabling research that is changing our world? Would you like to have a strong influence in setting direction for a technology organization whose mission focuses on education, research, and application of knowledge to solve some of the world's great challenges? If so, we would like to talk to you. If you are a potential member of the S&T information technology team and are humble, coachable, approachable, introspective, and passionate about building relationships, then we want to talk to you.

This is a professional, exempt Information Technology position with the Applications Development Team. This position is on-site 8am-5pm M-F, and may be periodically required to work afterhours, nights, weekends, and holidays as required to meet the needs of our customers. This may include managing impactful incidents, maintenance events, or project implementations.

The Programmer Analyst Team Lead serves both as team leader, supervising the applications team, and as a technical expert, delivering on complex application development initiatives. They provide strategic and operational guidance to lead the IT Applications Team in effectively delivering applications and integrations that advance teaching, learning, research, and administrative goals of the university. The Programmer Analyst Team Lead will oversee and support the IT Applications team by managing personnel, resources, and priorities, and by promoting a culture of excellence, innovation, compliance, and continuous improvement.

Our ideal candidate:

• Leads with integrity to manage workload, balance resources, and successfully deliver at speed
• Learns and adapts to new environments quickly, including learning without documentation
• Brings a customer-focused outcome-oriented perspective to managing a team
• Demonstrates a positive attitude and enthusiasm
• Establishes processes for the team; continually identifies opportunities for process and solution improvements
• Creatively solves complex business requirements; Resolves complex challenges that span multiple systems and environments
• Works well within established guardrails to direct team activities, including prioritization and time management

Team Lead Job Responsibilities:

• Professional Presence: Models professionalism, integrity, and respect; enhances IT's reputation across campus and with external partners
• Responsiveness: Demonstrates reliability and timeliness in communication and service delivery
• Leadership Composure : Maintains composure in complex or high-pressure situations and encourages a positive, solutions-oriented team culture
• Collaborative: Builds partnerships, promoting teamwork and shared accountability
• Positively Influences Others: Fosters a culture of excellence, inclusion, and mutual respect
• Advocates for Change: Guides team with professionalism and transparency
• Effectively Communicates & Demonstrates Courage: Communicates clearly, listens actively, addresses conflict, escalates appropriately, and contributes confidently to decision-making discussions
• Coaches, Mentors, and Trains Employees: Invests in team growth through mentorship, coaching, and skills development
• Plans and Documents Work: Establishes clear project goals, timelines, and documentation standards
• Prioritizes Work Appropriately: Balances daily operations with strategic initiatives and institutional needs
• Successfully Executes: Oversees implementation of complex projects, ensuring timely and effective outcomes
• Improves Efficacy: Continuously evaluates team processes, suggests enhancements and implements improvements in team efficiency
• Budget and Financial Management: Assists with managing team budget, forecasting, and resource allocation. Participates in related vendor contracts, procurement, and cost optimization to ensure transparency and fiscal responsibility
• Conflict Management: Proactively addresses workplace challenges with fairness and professionalism, fostering a respectful and collaborative work environment, and escalating to IT Leadership as needed
• Project and Time Management: Organizational skills for meeting goals on time and in scope
• Strategy: Provides input to the development of strategies and solutions that impact university-wide technology operations and services. Serves as a key advisor to leadership on complex or sensitive technology initiatives
• Autonomy: Operates with a high degree of autonomy within institutional policies and strategic plans. Work collaboratively in a tightly integrated team environment, mentoring one another
• Communication: Communicate effectively through verbal and written mediums is an active/attentive listener and be open to constructive criticism

Technical Job Responsibilities:

• Customer Relations: Work directly with customers, project managers, data administrators, database administrators, systems administrators, and architects on design, implementation, maintenance and security of in-house developed applications and 3rd party tools
• Development: Develops well-designed, testable, scalable, and efficient new code and modifies existing code based on customer requirements
• Documentation: Creates and maintains documentation for in-house developed and 3rd party applications with respect to purpose, customer scope/audience, data elements, nuances, etc.
• Collaboration: Collaborate well and provide redundancy in support of software/systems across the applications infrastructure team
  

Bachelor's degree or equivalent combination of education and experience and at least 8 years of experience from which comparable knowledge and skills can be acquired is necessary

• Education - Master's degree in Computer Science, Information Systems, related discipline, or equivalent experience
• Experience - At least 8 years of additional application development experience
• Languages / Development - Shapes organizational best practices; contributes to language communities; authors/maintains widely used libraries
• UI Toolkits / Frameworks - Defines org-wide UI strategy; influences or contributes to major open-source UI frameworks
• SQL Databases (MySQL / Oracle / MariaDB) - Defines long-term data architecture/standards; advises on organization-wide data policy
• Data Integration Patterns - Shapes organizational "data fabric" strategy; influences external/industry data standards
• CI/CD & GitOps - Defines enterprise automation strategy; contributes to or influences open DevOps/GitOps standards
• K8s & Container Orchestration - Leads cluster governance, security, and performance; mentors on orchestration best practices
• Operating Systems - Contributes to or influences OS communities; defines organizational OS policies
• AI Tools - Establishes AI strategy, compliance, and ethics policies; reviews high-risk deployments
• Security / Compliance - Sets enterprise security policies; champions security culture; influences industry standards
• Reliability / Observability - Defines organizational SRE strategy; contributes to or leads OSS observability efforts
• Architecture / Systems Thinking - Shapes enterprise architecture vision; influences external architectural practices/standards
• Influence / Mentoring - Creates mentorship frameworks at scale; represents the org as an external thought leader
• People Skills - Represents the organization externally; shapes company culture and values
• Cloud Computing - Designs resilient, secure, multi-region architectures; applies advanced IAM and cost optimization; Drives hybrid/multi-cloud strategies; defines governance and disaster recovery
• Open Source Community Involvement - Champions OSS strategy; mentors others on contributions
  

The anticipated hiring range for this position has been established as $80,143-$122,492 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 13
University Title: PROGRAMMER ANALYST- MASTER
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

University Information
Missouri S&T is one of the nation's leading research universities with over 100-degree programs in 39 disciplines. It was founded in 1870 as one of the first technological institutions west of the Mississippi River. Located about 100 miles west of St. Louis in the vibrant community of Rolla, Missouri S&T is an accessible, safe, and friendly campus surrounded by Ozarks' scenery. Missouri S&T offers undergraduate degrees in engineering, the sciences, liberal arts, humanities, and business, with M.S. and Ph.D. programs available in many of the science and engineering programs. With over 7,000 students and 300 faculty, Missouri S&T is big enough to accommodate a broad population, yet small enough for individuals to build high visibility and impactful careers.

About Rolla
Rolla, Missouri offers several great advantages that help individuals enjoy a high quality of life. Rolla is an ideal place for families, with its low cost of living, excellent schools, safe neighborhoods, and a range of recreational activities suitable for all ages. The Ozark Scenic Riverways and beautiful landscapes offers abundant opportunities for outdoor enthusiasts of every lifestyle. With its vibrant community, Rolla hosts multiple events, concerts, art exhibitions, and theater performances throughout the year. The university's Leach Theatre showcases nationally renowned performers for campus and community alike. Overall, living in Rolla offers a high quality of life with a supportive community, affordable living, beautiful natural surroundings, and numerous opportunities for personal and professional growth.

Working at Missouri S&T
Missouri S&T, one of four campuses comprising the University of Missouri, enrolls approximately 6,700 undergraduates and 1,900 graduate students, and is among the top technological research universities in the country. Missouri S&T has been listed as the 1st and 3rd best investments for out-of-state and in-state students, respectively by Newsweek. Its 284-acre campus, about 90 minutes from the city of St. Louis, is situated in the beautiful Ozarks region of Missouri. Rolla, a community of 19,000, enjoys a superb educational system, competitive cost-of-living, and abundant recreational opportunities.

Missouri S&T offers a great benefits package to include a 75% discount on tuition fees for employees, and a 50% discount for employee spouses and dependents. Information Technology encourages its employees to further their education by leveraging the S&T educational benefit as a part-time student. Additional information about Information Technology at S&T can be found at http://it.mst.edu/.Working at Missouri S&T
Missouri S&T, one of four campuses comprising the University of Missouri, enrolls approximately 6,700 undergraduates and 1,900 graduate students, and is among the top technological research universities in the country. Missouri S&T has been listed as the 1st and 3rd best investments for out-of-state and in-state students, respectively by Newsweek. Its 284-acre campus, about 90 minutes from the city of St. Louis, is situated in the beautiful Ozarks region of Missouri. Rolla, a community of 19,000, enjoys a superb educational system, competitive cost-of-living, and abundant recreational opportunities.
Missouri S&T offers a great benefits package to include a 75% discount on tuition fees for employees, and a 50% discount for employee spouses and dependents. Information Technology encourages its employees to further their education by leveraging the S&T educational benefit as a part-time student. Additional information about Information Technology at S&T can be found at http://it.mst.edu/.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.