New

Patient Services Representative

TEKsystems
$21.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Glendale
Feb 28, 2026
We are seeking a reliable and detailoriented Healthcare Patient Service Representative (Medical Receptionist) to support a busy specialty medical office. This role is ideal for individuals who excel in patient-facing customer service, thrive in fast-paced environments, and bring strong administrative and communication skills to a healthcare setting. Key Responsibilities * Handle inbound calls including scheduling, cancellations, and general patient inquiries. * Support patient check-in and check-out processes with accuracy and professionalism. * Assist with medical records, scanning, and document organization. * Perform data entry and maintain accurate patient information in EMR systems. * Collaborate with other departments to ensure smooth clinic operations. * Verify insurance and understand HMO processes, ensuring patients are directed appropriately. * Uphold HIPAA guidelines and maintain strict confidentiality. * Utilize NextGen or similar EMR platforms when needed. * Provide excellent customer service to patients, providers, and internal teams. Top Skills - Must Haves * Call center experience * Medical terminology * Customer service (patient-facing or healthcare) * Scanning + data entry accuracy * Microsoft Office proficiency * Bilingual (highly preferred) NicetoHave Skills * Experience with insurance verification (HMO) * Prior medical office or specialty clinic experience * Strong customer-service orientation * Familiarity with NextGen EMR/EHR Work Environment * On-site specialty medical office * High-volume phone interactions * Blend of customer service and administrative responsibilities * Supportive, patient-centered team environment What You Bring * Strong communication and customer service skills * Professional, patient-first demeanor * Attention to detail and organizational strength * Ability to multitask and work in a fast-paced setting * Reliability, punctuality, and consistent follow-through * Commitment to HIPAA compliance and data accuracy Why This Role Matters As one of the first points of contact for patients, you play a critical role in their overall experience. Your ability to provide clear communication, maintain accuracy in scheduling and records, and support smooth operations ensures patients receive timely, high-quality care. Your contribution directly impacts patient satisfaction and the efficiency of the specialty clinic. Job Type & Location Placement Type: Contract-to-Hire Location: On-site at a specialty medical office Schedule: Standard business hours, Monday-Friday Pay Rate: $21/hour Duration: Approximately 560 hours Category: Receptionist / Healthcare Customer Service Job Type & LocationThis is a Contract to Hire position based out of Glendale, CA. Pay and BenefitsThe pay range for this position is $21.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Glendale,CA. Application DeadlineThis position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.