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University of North Carolina Charlotte jobs

Program Manager

University of North Carolina Charlotte
$48,823 - $55,192
United States, North Carolina, Charlotte
Feb 26, 2026
Program Manager
Please see Special Instructions for more details.
  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information




















Vacancy Open to All Candidates
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 000062
NC Salary Grade Equivalency NC08
Classification Title Student Services Specialist - Advanced
Working Title Program Manager
Salary Range $48,823 - $55,192
Anticipate Hiring Range $48,823 - $55,192
FLSA Status Non Exempt
Division Student Affairs
Department Strategic & Success Initiatives (Adm)
Work Unit Veteran Services
Work Schedule
8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.
Primary Purpose of Position
The Program Manager for the office of Military and Veteran Services ( MVS) is responsible for coordinating the resources and support available to veteran and military-affiliated program participants. The Program Manager plans and implements student success initiatives for the office's student population and assists in the daily operations of all MVS programs.

  • Coordinate the operation of the MVS Office (Barnard 103) and Veteran Lounge (Barnard 108);
  • Provide exceptional customer service to military-affiliated students, including developing and implementing programs, tracking student engagement, and modifying content to meet participant needs;
  • Create, share, and interpret data and reports for internal and external partners;
  • Integrate MVS communications into various technology platforms and work with the Director to identify and create messaging to meet the immediate needs of programs as they arise;
  • Interpret and make policy-driven decisions within all programs; Make suggestions for policy adaptations and work with the Director and Certifying officials to revise and distribute policies to all relevant constituents annually;
  • Supervise undergraduate students and graduate students as applicable;
  • Knowledge of VA, DoD, and the State of NC education benefits.
  • Coordinate calendars, arrange professional travel, and manage the logistics of the office.
  • Track budgets and support programming by coordinating rooms and food for numerous events monthly.
  • Processing government education benefits for the military-affiliated population as needed.
  • Advising students on community and campus resources, presenting information, and collaborating with the campus community.
  • Engage students in the areas of transition, academic success, & career readiness (NEW)
  • Develop new implementations of tools within the MVS, such as Connect and Niner Engage, to meet the strategic goals of the University
  • Serve as the MVS Research and Assessment Liaison to Student Affairs Research and Assessment. Create, track, and present on all MVS-related data.
Minimum Education/Experience
Required Minimum Qualifications:

Bachelor's degree, or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties
The Program Manager for the Military and Veteran Services ( MVS) office is responsible for coordinating the resources and support available to veteran and veteran-dependent program participants. The Program Manager plans and implements outreach programs for the office and assists in the daily operations of all MVS programs.
Primary responsibilities of the Program Manager for MVS include the following:

  • Coordinate the operation of the MVS Office (Barnard 103) and Lounge (Barnard 108);
  • Provide exceptional customer service to veterans and their dependents, including developing and implementing veteran programs, tracking veteran engagement, and modifying content to meet participant needs;
  • Create, share, and interpret data and reports for internal and external partners;
  • Integrate MVS communications into various technology platforms and work with the Director to identify and create messaging to meet the immediate needs of programs as they arise;
  • Interpret and make policy-driven decisions within all programs;
  • Make suggestions for policy adaptations and work with the Director and Certifying officials to revise and distribute policies to all relevant constituents annually.
  • Supervise undergraduate students and graduate students as applicable;
  • Knowledge of VA, DoD, and the State of NC education benefits.
  • Advising students on community and campus resources, presenting information, and collaborating with the campus community.
Other Work Responsibilities
Other job duties include, but are not limited to:

  • Assess, design, implement, and evaluate organizational, planning, and workflow systems to manage the programs associated with the MVS office.
  • Create and implement efficiency programs and initiatives to optimize personal and student employee workflow.
  • Coordinate calendars, arrange professional travel, and manage the logistics of the office.
  • Track budgets and support programming by coordinating rooms and food for numerous events monthly.
  • Processing government education benefits for the military-affiliated population.
  • Complete other duties as assigned by the Director of the Military and Veteran Services office.
Departmental Preferred Experience, Skills, Training/Education

  • Experience working in higher education;
  • Experience working with undergraduate student leaders and/or student employees;
  • Formal, or specialized, customer service training;
  • Working knowledge of Microsoft Word, Microsoft Excel, Gmail, and Google Calendar; skills with computer applications unique to UNC Charlotte.
  • Knowledge of Banner is a plus
Necessary Licenses or Certifications
Work Location Military & Veteran Services - Barnard 103
Posting date 02/26/2026
Closing date 03/12/2026
Proposed Hire Date 03/30/2026
Contact Information
Special Notes to Applicants

  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first verifying permission with the finalist.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)


  3. *
    Do you have a Bachelor's degree; or equivalent combination of training and experience.

    • Yes - Bachelor's degree or Higher
    • Yes - Associate's degree with at least two years relative experience to the position
    • Yes - High School/GED with at least four years relative experience to the position
    • No


  4. *
    Have you previously worked in a college or university or other institution of higher learning?

    • No
    • Yes


  5. *
    Do you have previous experience working with undergraduate student leaders and/or student employees?

    • No
    • Yes


  6. *
    Do you have working knowledge of Microsoft Word, Microsoft Excel, Gmail, Google Calendar? If yes, please explain.

    (Open Ended Question)


  7. *
    Do you have customer service experience as it relates to this role? If so, please explain your your experience.

    (Open Ended Question)




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References


Optional Documents

  1. Other Document

Applied = 0
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