Case Specialist

TEKsystems
$20.00 - $28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
Feb 26, 2026
Description We are seeking a detail-oriented and adaptable professional to join our client's arbitration team. This role involves managing case files, coordinating arbitrator appointments, and supporting virtual hearings via Zoom. The ideal candidate will have strong communication skills, excellent time management, and the ability to thrive in a dynamic environment with changing processes. This opportunity is hybrid - 3 days on site and 2 days remote Key Responsibilities: Analyze and appoint arbitrators to cases Maintain an organized file system Participate in Zoom calls and facilitate virtual hearings Communicate effectively with internal teams and external stakeholders Adapt to process changes and demonstrate flexibility Manage multiple tasks and deadlines efficiently Collaborate as a strong team player Qualifications 1+ years of legal experience preferred with a degree Exceptional communication and organizational skills Ability to multitask and manage time effectively Comfortable with technology and virtual platforms Essential Job Functions: -Analyze arbitration pleadings. -Appoint arbitrators to cases. -Electronic file management. -Discuss administrative procedures with counsel and arbitrators. -Schedule conference calls and meeting rooms. This position appoints arbitrators to arbitration cases, schedules/reschedules pre-hearing conferences and hearings, and performs a wide variety of tasks such as generating memos and correspondence, electronic filing, and setting up hearing rooms. This is skilled administrative work in which incumbents are proficient in their assigned roles; are able to independently prioritize their work; are able to handle routine matters independently and complex matters under close supervision; and are able to work under close supervision generally. * Generates, mails and/or publishes memos to the ODR Portal, as instructed. * Receives lists of arbitrators from parties, enters rankings in database, consolidates and/or extends lists as necessary. * Properly documents reasons for arbitrator changes to case lists such as withdrawals and/or requests for removal. * Contacts arbitrators to serve on cases. Appoints and/or replaces arbitrators to cases, following established procedures. * Coordinates, schedules, and notifies parties and arbitrators in writing of the date and time of conference calls and hearings. * Coordinates and schedules telephonic conferences with service provider. * Processes requests, responses, and decisions to postpone hearings and reschedules hearings, as necessary. * Maintains electronic and physical files in accordance with established procedures. Files and/or scans correspondence promptly and prepares files for storage. * Inputs written case notes and hearing dates into case processing system. * Reserves hearing locations for off-site hearings. Reserves, prepares and recovers hearing rooms for on-site hearings and arranges for box storage. * Fulfills recording requests and downloads digital recordings. * Answers general questions from parties and arbitrators. Answers more complex questions with limited assistance. * Processes incoming emails and faxes from central inbox and case management system, as needed. * Reviews and process incoming Arbitrator Oaths and Orders, with limited assistance. * As assigned, determines proper composition of arbitration panel, generates list of arbitrators, reviews arbitrator information for conflicts, and eliminates arbitrators from lists, as needed, with limited assistance. * Reviews and/or processes arbitrator expense reports for submission to Finance, as needed. * Reviews vendor/hotel invoices for submission to Finance Department, as needed. Skills Project coordination, administrative skills, administrative support, legal support, legal administrative, Project documentation Top Skills Details Project coordination,administrative skills,administrative support,legal support,legal administrative Experience Level Intermediate Level Job Type & LocationThis is a Contract position based out of Chicago, IL. Pay and BenefitsThe pay range for this position is $20.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Chicago,IL. Application DeadlineThis position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.