Transactional Account Manager (Inside Sales Professional)

This individual will develop long term partnerships with our customers to build solutions within an assigned territory while promoting all aspects of RDO Equipment Co. in a professional manner.

What's In It For You:

• $25 - $35 / hour
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

Specific Duties Include:

• Drive revenue growth by selling equipment, solutions, and services to non-assigned customers and supporting overall branch performance.

• Proactively generate new business through outbound calls, lead follow-up, and customer engagement.

• Use company CRM tools (i.e., S2) to document sales activity, manage pipelines, and track opportunities accurately.

• Serve as a primary customer contact in-store and via phone, identifying needs and recommending appropriate equipment and solutions.

• Prepare and process quotes, orders, and/or contracts in accordance with company policies and pricing guidelines.

• Partner with outside sales professionals to support account growth and ensure a seamless customer experience.

• Maintain strong knowledge of manufacturer programs, competitive products, and market trends.

• Coordinate equipment availability, delivery, and pickup with internal teams to meet customer timelines.

• Maintain awareness of inventory levels and support efficient branch operations.

• Educate customers on proper equipment selection, operation, and safety considerations.

• Coordinate and/or conduct equipment demonstrations and support sales activities in the field as needed.

• Maintain knowledge of used equipment values and evaluate trade-in opportunities.

• Ensure timely follow-up on all sales opportunities to drive customer satisfaction and retention.

• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.

• Conduct self in the presence of customers and community to present a professional image of RDO Equipment Co.

• Proactively seek and participate in available company-sponsored training, to develop and advance knowledge base and skill set.

• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.

• Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service.

• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:
* Prior sales experience and/or training preferred.
* Strong understanding of local market conditions.
* Strong communication and interpersonal skills.
* Excellent customer service skills.
* Excellent computer skills.
* Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:

• A dynamic environment: where no two days are the same.
• A supportive team: that's as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.