Academic Services Manager

At UNC's Kenan-Flagler Business School, we think differently; and more importantly, we teach differently. Opening our doors as the Department of Commerce in 1919 and awarding our first degrees to 12 students in 1921 was the beginning. Today, we have become a top-ranked business school comprised of several professional and academic degree programs that serve over 3,000 students. At Kenan-Flagler, our greatest assets are our people and our culture. We are rooted in our core values of integrity, inclusion, innovation and impact, and it goes back to our founding. It's not just something on paper, we live it, we show it. Our mission is to prepare the next generation of business leaders by providing a world class education to our students. We seek to recruit diverse, innovative, and exceptional talent to achieve this goal.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Academic Services Manager is responsible for the administrative support of the academic area for the Kenan-Flagler Undergraduate Business Program. In addition to administrative support, the Academic Services Manager will also provide academic advising support for the growing undergraduate business student population via scheduled in-person or virtual appointments, phone, email, or drop-in advising. The Academic Services Manager must be able to understand, communicate, and enforce both the University's and Kenan-Flagler's policies and procedures. In addition, assigned duties may include, but not limited to, degree audits for graduating seniors, performing registrar tasks (i.e. processing student forms and course adjustments), processing transfer credit re-evaluation requests, running academic reports, and entering KF class schedules in the various systems, creating final exam schedules for KF courses, and ensuring that correct policy and procedures are reflected in the External Web site and other students' channels. This position will provide support to the Assistant Director of Advising, and for the Academic and Student Engagement area as a whole.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

*Experience working with UNC systems, including ConnectCarolina or equivalent system

*Work experience in a college or university setting

*Academic Advising experience

*Considerable knowledge of University programs and student services such as registration and records

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.