Business Analyst

Business Analyst

Lead II - Enterprise Solutions

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at UST.com.

You Are:

We are seeking a Business Analyst to support our Technology Lifecycle Management (TLM) Risk Management program. This role partners across business units and IT to identify, document, track, and drive remediation of infrastructure-related risks across the enterprise.

The opportunity:

* Lead tracking and oversight of enterprise infrastructure risks across multiple business groups.

* Ensure 100% of in-scope risks have documented remediation strategies, accountable owners, and defined timelines.

* Establish risk prioritization frameworks in partnership with security and infrastructure teams.

* Drive risk reduction metrics and portfolio-level visibility.

* Facilitate regular executive-level risk reviews.

* Provide data-driven insights on trends, systemic risk, and remediation bottlenecks.

* Escalate critical risks or stalled remediation efforts to leadership.

* Coordinate across infrastructure, security, application, and operations teams.

* Align remediation efforts with compliance, audit, and lifecycle mandates.

* Develop meaningful dashboards and KPIs to measure Remediation aging, Risk exposure trends, remediation timelines, and Portfolio health indicators

* Translate technical risk data into executive-ready reporting.

* Recommend prioritization adjustments based on risk impact and business criticality.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

* 7-10 years of experience in IT Business Analysis, Infrastructure Risk Management, Technology Governance, or similar roles

* Experience working with risk frameworks, compliance requirements, or audit programs

* Experience leading cross-functional remediation initiatives

* Strong analytical and reporting capabilities, including advanced experience in Excel and PowerBI

* Experience with ITSM platforms

Benefits

Employees receive eleven (11) paid holidays, two (2) weeks of paid vacation per year, and are eligible for health, dental, disability and life insurance.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

An Equal Opportunity Workplace, Free of Discrimination and Harassment

At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.

Un lugar de trabajo con igualdad de oportunidades y libre de discriminacion y acoso

En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminacion y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los meritos y las necesidades del negocio. Estamos comprometidos a seguir practicas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religion, discapacidad, genero, origen nacional, orientacion sexual, identidad de genero, expresion de genero, edad, informacion genetica, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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business analysis,technology governance,analytical skills,risk frameworks,it business analysis,itsm platforms,infrastructure risk management,audit programs