Corporate Trainer/Instructor - Onsite (1 day a week remote)

GP Strategies Corporation has an immediate need for an In-Person/Virtual Trainer to deliver new hire on-boarding for our client's WebTech service centers. The Trainer will not need to create the content as it's already been created. This is a full-time, benefited position onsite at our client's office in Warwick, RI. For this role, the person will be delivering onsite training in person four days a week and training virtually one day per week. The Trainer may need to travel, on occasion, to deliver training to other locations.

Role Purpose:

• Delivers classroom-based and virtual training solutions (ILT and VILT)
• Facilitates learning via classroom instruction and webinars; incorporates a variety of presentation methods and applications to accommodate adult learning styles
• Facilitates training of new hires using functional, specific and various programmatic materials (Learner Guides, Facilitator guides, etc.)
• Partners with Learning and Development Managers, departments and the business to deliver and meet training departmental objectives
• Provides instruction through delivery of training programs that consistently exceed customer expectations as indicated in trainer/program evaluations
• Responsible for the delivery and facilitation of training programs

Requirements:

• Experience delivering training in a classroom-based and virtual environment
• Demonstrated ability to troubleshoot students' issues within a classroom-based or virtual environment; experience with various platforms such as MS Teams preferred.
• Strong communication, facilitation and presentation skills
• Knowledge of principles, techniques and methods of adult learning
• Proficient in MS Office Suite (Word, Excel, PPT, Outlook)
• Knowledge of learning theory and effective teaching methods

Preferred Skills:

• Working knowledge of learning management systems/learning content management systems
• Prior service experience in insurance (dental, disability, long-term care, health, etc.) or financial industry

• Previous learning & development facilitation experience within a call center environment

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