New

Patient Account Representative

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Dallas
Feb 25, 2026
About the Role We are seeking an experienced Patient Account Representative to manage and resolve patient accounts with accuracy, urgency, and strong attention to detail. This role supports the full healthcare revenue cycle-from account creation through payment resolution. You will work with government and commercial payors to ensure timely reimbursement, resolve claim issues, and maintain high-quality account documentation. This is an excellent opportunity to get your foot in the door with a widely recognized organization in the healthcare space. Key Responsibilities * Review and research patient accounts using internal billing systems and payer portals. * Conduct follow-up with insurance companies, patients, and other stakeholders by phone, email, or portal communication. * Resolve claim issues including billing discrepancies, coding errors, demographic corrections, and payer denials. * Request supporting documents such as medical records or patient information when needed. * Process corrected claims, secondary billing, re-bills, and manage payer disputes. * Identify payer trends, recoupment issues, and system irregularities. * Maintain accurate, concise, and detailed account notes. * Manage daily inventory of assigned accounts to prevent backlogs. * Escalate aging accounts or recurring issues that impact reimbursement. Required Skills & Experience Must Have: * Experience working in EPIC systems * Experience submitting hospital claims for reimbursement * Hands-on experience with insurance follow-up to secure payment * Experience working with institutional claims * Experience with Medicare * Intermediate understanding of UB-04 hospital billing requirements * Familiarity with HCFA 1500 forms Preferred Qualifications * Experience in healthcare revenue cycle, insurance collections, or patient accounting * Knowledge of Commercial, Managed Care, Medicare, and Medicaid payors * Strong computer/technical navigation skills across systems and payer websites * Excellent written and verbal communication skills * Ability to independently analyze accounts, identify issues, and create solutions * Professional interpersonal skills when interacting with payors, patients, attorneys, physicians, and colleagues * Strong organizational skills, able to meet productivity and quality standards Job Type & LocationThis is a Contract position based out of Dallas, TX. Pay and BenefitsThe pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 10, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.