Security Officer - High Rise Building Walking Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Community Walking Patrol in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a busy retail and mall location, you will monitor and patrol assigned areas, complete routine rounds, and stay highly visible to help reduce security-related incidents. You will greet guests, assist with directions and concerns, and communicate clearly with store teams and management while documenting activity using a computer and/or tablet. At Allied Universal, you will thrive in a caring, people-first culture built on agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $18.10 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, shoppers, and/or visitors by following Allied Universal procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random foot patrols throughout retail common areas, storefront corridors, back-of-house service areas, loading docks, and the exterior perimeter to help to deter unwanted activity.
• Monitor access points and respond to alarms, disturbances, and/or suspicious behavior in a calm, problem-solving manner while coordinating with site management and local responders as needed.
• Document patrol activity, incidents, and/or maintenance hazards in daily logs and incident reports and communicate observations to the supervisor and/or site contacts.
• Assist with closing and/or opening routines, vendor deliveries, and crowd or queue management during peak shopping hours while maintaining a professional, customer-focused presence.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.