Office Manager, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Department: Workplace Operations

The Workplace Operations team is responsible for creating and maintaining a consistent, high-quality workplace experience across all North American offices. The team serves as the foundation for day-to-day office functionality, employee experience, and operational readiness-ensuring that every office reflects a welcoming, efficient, and people-centered environment.

Workplace Operations partners closely with People Experience, IT, Physical Security, Facilities, and Executive Assistant (EA) teams to support a rapidly scaling organization. The team oversees facilities management, vendor partnerships, space and seating planning, onsite services, and office communications.

With a focus on consistency, accountability, and continuous improvement, Workplace Operations ensures that employees and visitors experience a seamless "Vantage feel" regardless of location. The team plays a critical role in onboarding new employees, supporting office expansions and construction phases, and enabling teams to do their best work by removing operational friction.

Position Summary

This role is based in Port Washington, WI.

The Office Manager plays a critical role in ensuring a positive, safe, and well supported employee experience for teams working out of trailers during data center construction activities. This role provides daily onsite operational support, manages vendor services, oversees trailer readiness, and serves as the primary point of contact for all employee needs on campus. The ideal candidate is highly organized, service-oriented, resourceful, and comfortable operating in a fast changing, construction adjacent environment.

Key Responsibilities

Campus & Trailer Operations

• Serve as the daily onsite representative ensuring all trailers are clean, functional, stocked, and welcoming.

• Conduct daily walkthroughs to identify and address maintenance, cleanliness, safety, or supply issues.

• Maintain trailer inventory including snacks, beverages, PPE, office supplies, and comfort items.

• Coordinate with facilities and construction teams regarding trailer placement, power, HVAC, lighting, and repairs.

• Respond quickly to operational issues such as outages, equipment failures, or access problems.

Employee Support & Experience

• Create a positive environment for employees working in rugged or temporary conditions.

• Support incoming employees by offering orientation to trailer layouts, amenities, safety information, and communication channels.

• Coordinate onsite engagement initiatives such as catered lunches, hydration stations, wellness items, or appreciation events.

• Monitor morale and proactively escalate any concerns about working conditions.

Vendor Coordination

• Source, onboard, and manage local vendors for cleaning, catering, supply replenishment, HVAC services, trailers, and portable restrooms (when applicable).

• Ensure vendor performance meets safety, timeliness, and quality expectations.

• Review invoices and manage regular service schedules.

Safety, Security & Compliance

• Serve as the first point of contact for safety concerns within the trailer area.

• Ensure compliance with badge access, visitor logs, safety protocols, and emergency procedures.

• Escalate unauthorized activity or access concerns immediately.

• Partner with security teams and construction teams to maintain a safe environment.

Mail, Packages & Logistics

• Receive and distribute shipments, materials, PPE, and supplies coming through the trailer campus.

• Own mail distribution procedures across all onsite trailers and temporary workspace areas.

Communications & Administrative Support

• Maintain weekly communications to employees regarding updates, changes, weather impacts, or campuswide notices.

• Maintain signage, directional guides, and trailer/campus maps.

• Track supply usage trends and proactive forecast needs.

• Support Workplace Operations with special projects for Abilene and other regional sites as needed.

Qualifications

Required

• 2+ years of experience in workplace operations, facilities coordination, logistics, or hospitality

• Strong communication and interpersonal skills; able to support employees at all levels

• Ability to work in a construction adjacent environment

• Comfortable being the primary onsite operator with minimal daily supervision

• High level of organization, follow-through, and problem-solving ability

Preferred

• Experience supporting distributed or temporary work environments (trailers, field offices, remote sites)

• Vendor management experience

• Familiarity with safety protocols, emergency response, or site access control

• Ability to lift up to 25 lbs. for supply runs or trailer resets as needed

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.