Facilities Coordinator - Events

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Events Coordinator will provide support to the Site and/or Assistant Facility Managers and Events Manager where applicable with operational activities in events, vendor oversight and equipment and supplies. They will also provide assistance with maintenance and operations, accounting and finance, occupancy services and help desk as needed.

This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible: customer service, organization, collaboration, leadership, and team development.

Service Delivery

• Conduct daily walkthroughs to ensure clean and organized event, office and storage spaces

• Complete event room event set ups and tear down, including furniture and decor.

• Coordinate activities of onsite meetings and events, scheduling timing for catering set ups and janitorial support.

• Respond to all event requests in a timely manner, ensuring KPI compliance and excellent customer service

• Manage facilities events operations for as many as 30 events per week in meeting and event spaces across multiple buildings

• Communicate proactively, accurately and impeccably both verbally and in writing

• Provide information to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of events, with minimal disruption.

• Collaborate with other providers, acting as a single team with peripheral services to include internal and external production, catering, security, facilities, janitorial, movers and equipment providers

• Assist in the procurement of vendors and services as required

• Other duties that may include but are not limited to: reception and guest support, mail and courier services, providing office supplies, scheduling equipment maintenance, landlord relations and management of building access passes, safety and security support.

• Oversee the full life cycle of event operations, client collaboration, day of execution for experiences ranging from meetings to elaborate productions

• Design fun, educational, social and participatory events engaging the client population (in excess of 3,500 people across multiple locations)

• Lead the evaluation and feedback process post-event and create plans to implement changes and improvements

• Maintain Facilities and Events Playbook - innovating and updating regularly

Client Relationships

• Proactively develop and manage client relationships ensuring expected service levels are achieved or exceeded

• Foster an environment of constant, quality communication between the team and the client

• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators

• Deliver an exceptional quality of service to the client, as reflected by client feedback

• Actively support an environment of teamwork, co-operation, performance excellence and personal success.

• Participate in the individual performance management program, and personal development planning

• Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements

Finance Management / Cost Control / Profitability

• Assist the Event Requestor, Client and Site Services Manager to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.

• Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies

• Assist with the annual budgeting and quarterly forecasting processes for the site/s.

• As requested by the Regional/Site Services Manager, prepare current financial year budget spend reports (actual vs. budget, variance etc.).

• Manage payments to vendors where applicable, using available systems, complying with all relevant policies

• Provide accurate event, financial, and KPI reporting to both the client and JLL

Sound like you? To apply you need to possess:

• An Associate's or Bachelor's degree in Hospitality, Facilities, Property, Business or a related field desirable

• 1+ year prior experience in events, facilities/property management, hospitality or related field preferred

• Proficiency in a range of information technology tools and platforms

• Strong analytical, organizational and presentation skills

• Excellent communication and problem solving skills

• Ability to work independently with little supervision and effectively deal with stressful situations

• Ability to require work early mornings, late evenings, and weekends as needed.

• Ability to lift 50 pounds regularly

• Self-motivated; confident, energetic, and flexible

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.