IA Operations Analyst

We are seeking an Operations Analyst to support the Internal Audit (IA) function. This role serves as a critical operational backbone to the department, ensuring audit activities are well-planned, well-executed, and consistently delivered across a highly global organization.

The Operations Analyst partners closely with audit leadership and engagement teams to support planning, reporting, resource coordination, and operational initiatives. This role is ideal for someone detail-oriented, proactive, solutions-driven, and motivated to grow within a global audit environment.

Key Responsibilities:

Audit Operations & Planning

• Support day-to-day Internal Audit operations and overall department execution ("keeping the lights on").
• Assist with semi-annual audit planning, resource scheduling, and headcount tracking.
• Monitor audit progress, staffing assignments, and engagement tracking.
• Support audit report preparation and publication processes.
• Assist with issue tracking, remediation follow-up, and audit-related reporting.

Reporting, Analytics & Tools

• Develop and maintain operational trackers, dashboards, and documentation.
• Track KPIs, departmental metrics, budgets, and performance against plan.
• Conduct operational data analysis (process-focused, not advanced analytics).
• Prepare PowerPoint materials for leadership updates and departmental meetings (including All Hands).
• Manage file organization and documentation consistency across the department.
• Distribute client surveys and report results to leadership.

Learning, Development & Special Initiatives

• Support Internal Audit L&D initiatives, including new hire bootcamp coordination.
• Assist with training logistics, materials, and audit methodology documentation.
• Execute special projects and operational initiatives as assigned.
• Serve as a trusted operational partner to audit leadership.

Stakeholder Collaboration

• Serve as an operational liaison between Internal Audit and stakeholders across Finance, IT, Compliance, and business units.
• Communicate confidently with senior leaders (Band 9/10 stakeholders).
• Influence without authority while maintaining professionalism and cultural awareness in a global environment.
• Participate in early or late calls as needed to support global teams.

Basic Qualifications:

• Bachelor's degree in Business Administration, Finance, Accounting, Operations, Management, or related field.
• Minimum 3 years of relevant experience in audit operations, internal audit, risk management, compliance, finance operations, or professional services.

Preferred Qualifications:

• Strong organizational, planning, and execution skills with high attention to detail.
• Advanced proficiency in Microsoft Excel and strong PowerPoint skills (required).
• Strong written and verbal communication skills in English.
• Ability to manage multiple priorities independently and meet deadlines.
• Strong analytical and process-oriented problem-solving skills.
• Ability to collaborate effectively in a global, multi-stakeholder environment.
• Self-motivated, solutions-oriented, and eager to learn.
• Experience supporting Internal Audit methodology, SOX processes, or issues management.
• Experience with project management or GRC tools (e.g., AuditBoard).
• Prior exposure to resource planning, budgeting, or audit reporting operations.
• Optional certifications such as CIA, PMP, or similar.
• Additional language skills (Spanish, Japanese, Chinese).
• Experience working in a global organization with cross-cultural collaboration.
• Willingness to travel occasionally (estimated 10-20%, primarily for training or conferences).