New

Financial Counselor - Healthcare Revenue Cycle

TEKsystems
$23.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, West Bend
Feb 10, 2026
About the Role We are seeking a detailoriented and compassionate Financial Counselor to support patients and internal teams within a fastpaced, compliancedriven healthcare environment. This role focuses on helping patients navigate financial challenges, determine eligibility for assistance programs, secure payment sources, and ensure accurate, timely updates to patient accounts. The ideal candidate brings experience in revenue cycle, healthcare business office functions, case management, or social work-and has the judgment, empathy, and communication skills needed to guide patients through complex financial processes. This position directly contributes to ensuring patients receive necessary care while supporting the organization in maintaining financial stability and regulatory compliance. Key Responsibilities * Review and monitor Financial Counselor work queues to ensure timely completion of initial patient financial activities. * Address account balances for selfpay patients by securing payment sources or identifying subsidy and assistance programs. * Update patient accounting systems per established policies and procedures, ensuring accurate documentation of all activities. * Counsel patients through the application and eligibility steps for Medicaid, Insurance Exchange options, and other financial assistance resources. * Assist patients with Financial Assistance applications in alignment with Froedtert Health, Community Physicians, and MCW policies. * Collect patient deposits and provide accurate cost estimates based on ability to pay and urgency of medical need. * Communicate with Social Services, Case Management, Registration, physicians, and other departments to resolve patient financial barriers. * Confirm required documents, insurance verification, and precertifications are completed in accordance with compliance standards. * Crosstrain and provide backup coverage for other Financial Counselor roles, including evening, weekend, or holiday rotations. * Support patients during open enrollment to apply for Qualified Health Plans (QHP) or affordability programs. * Adhere to document retention, destruction, state/federal regulations, and Certified Application Counselor guidelines. * Stay current on policy updates and regulatory changes impacting patient financial counseling. * Perform additional duties as assigned. Required Qualifications * Minimum 1 year of experience in healthcare revenue cycle, business office functions, case management, or social work. * High school diploma or equivalent. * Ability to exercise independent judgment and balance patient needs with organizational requirements. * Basic proficiency with Microsoft Word, Excel, and related software. * Ability to learn and utilize internal systems, including Epic. Employee Value Proposition * Opportunity to be considered for permanent hire based on performance. * Meaningful work that directly impacts patient access to care. * Supportive team environment with strong collaboration and shared mission. Training & Work Environment * Onsite role with teamwork, learning opportunities, and crossdepartment interaction. * Fastpaced environment that values accuracy, empathy, and curiosity. Job Type & LocationThis is a Contract to Hire position based out of West Bend, WI. Pay and BenefitsThe pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in West Bend,WI. Application DeadlineThis position is anticipated to close on Feb 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.