Chief Medical Officer

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

• This Vice President serves as the Chief Medical Officer (CMO) for UNC Lenoir Healthcare. As CMO will provide professional guidance to medical staff and senior executive leadership and the Governing Board on matters relating to medical care and the medical staff, including physician business relationships and employed physicians. The CMO will provide senior executive leadership in facilitating medical staff interactions within the physician governance structures to facilitate demonstration of quality and compliance with CMS, The Joint Commission and other regulatory agencies. The VPMA will manage and advance the clinical practice performance of the medical staff. This Vice President will also serve as the Chief Medical Information Officer by facilitating improvements in electronic health record utilization, documentation, and data management.

• EDUCATION
• North Carolina unrestricted medical license required. Board certification in a clinical discipline required. Master's degree in Health Care Administration, Business Administration, Public Health, or Board certification as a Certified Physician Executive (CPE) preferred. CPE may be in lieu of a Master's degree.
• EXPERIENCE
• Minimum of five (5) years of clinical practice is required, with reputation as an excellent clinician. Physician leadership experience as a Medical Director, Clinical Chair or other significant medico-administrative experience is required. Prior experience as a Vice resident Medical Affairs or Chief Medical Officer is preferred.
• LICENSURE/REGISTRATION/CERTIFICATION
• OTHER SKILLS AND QUALIFICATIONS

• Exceptional relationship building and networking skills. Knows how to effectively partner with medical staff and others to improve quality of care. Outstanding communication skills. Can express opinions openly and non-defensively.
• Strong work ethic, unquestionable integrity and character.
• Self-directed, results oriented. Strong analytical and problem solving skills.
• Approachable, flexible and adaptable to change.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate, and simultaneously maintain multiple projects with high level of quality and productivity.
• Visible leader who approaches leadership through regular, direct communication with medical staff, senior leaders, directors, and hospital staff.
• Possesses strong knowledge of the healthcare field including current and future trends, technology and information affecting the field and organization.
• Ability to negotiate and maneuver through complex situations and resolve complicated problems and issues.
• Experience with physician leadership during electronic medical record installation and maintenance preferred.
• WORK ENVIRONMENT
• PHYSICAL REQUIREMENTS
• AGE SPECIFIC SERVED

1. Serves as the administrative support to organized medical staff, elected medical staff leaders, department chairs, committee chairs, and medical directors.

• Provides support and advice to elected medical staff officers, department chairs, committee chairs and medical directors in managing medical staff affairs.
• Assists organizational leadership and Medical staff in the applications of the Hospital Bylaws, Medical Staff Bylaws, Rules and Regulations and Policies.
• Acts as liaison between hospital administration and medical staff leadership.
• Coordinates functions, communications and actions among medical staff departments and committees.
• Serves as ex-officio member and attends all medical meetings.
• Promotes medical staff alignment with organizational goals and objectives.
• Strives to ensure Medial Staff activities are in compliance with all applicable federal and state laws and regulations and The Joint Commission.
• Oversees medical staff corrective action process.

2. Serves as the medical staff administrative liaison to the CEO, Board of Directors, senior leadership and the department directors.

• Participates in the establishment of the organization's mission, strategic plan, budgets, resource allocation, program development, operational plans, policies and selection of clinical equipment and supplies.
• Provides advice and support to the hospital Board of Directors and administration in matters regarding physicians and clinical practice.
• Actively interacts with the senior leadership team.
• Provides bi-directional feedback to administration and medical staff leadership on issues of mutual concern and priorities.
• Attends Corporation Board of Director meetings.
• Serves on the UNC Health Care System Chief Medical Officer's Roundtable and coordinates system initiatives with hospital leadership.
• Oversees medical staff development and assists with medical staff recruitment and retention.

3. Assists Medical Staff in the review of the clinical practices at the hospital and promotes high quality medical care and outcomes.

• Oversees hospital and Medical Staff clinical practices and performance improvement program and initiatives.
• Promotes and guides high quality medical care throughout the hospital.
• Oversees and improves medical staff quality, safety and outcomes measures.
• Actively supports and promotes a Culture of Patient Safety.
• Assists with the development of appropriate clinical practice guidelines and promotes clinical standardization.
• Oversees physician performance measures including OPPE/FPPE.
• Serves as the liaison with the Performance Improvement Department on matters related t the Quality Improvement Organization and other third party payers on matters relating to physician performance.
• Leads Medical Staff improvements in care transitions, care standards, cost reduction initiatives, resource utilization and improvements in electronic health record utilization and documentation.
• Collaborates with the Chief Nursing Officer to drive inter-professional patient care. Participates in the establishment, review and revisions of policies, procedures and standards of care related to patient care procedures and outcomes as necessary.

4. Works with hospital management to drive patient and physician experience initiatives in the hospital and physician practices.

• Assists in development and promotes acceptance of service standards for the medical staff and the entire organization.
• Works with medical staff to ensure that the established service standards are met or exceeded.
• Monitors patient/customer satisfaction and uses data to improve systems, processes and outcomes.
• Helps to investigate and resolve major patient complaints or problems.
• Initiates programs to help promote physician satisfaction.

5. Assumes line authority for assigned departments and activities.

• Responsible for the following hospital departments: Medical Staff Services, Medical Staff Performance Improvement, Utilization Management, Clinical Documentation and Medical Student Affairs.

1. • Oversees process for medical staff appointments and reappointments including the application, credentialing and privileging functions.
   • Ensures efficient and effective operation of departments' functions.
   • Develops strategic and operational plans for departments supervised.
   • Effectively manages personnel and addresses all HR policies and practices according to hospital policy.
   • Provides budget development and oversight.
   • Provides policy and procedure oversight.

Provides administrative oversight for the hospital based physician contracts and services.

1. • Assists hospital President with contract negotiations and oversight.
   • Monitors contract performance and service levels including physician and patient satisfaction

Serves as the organization's Chief Medical Informatics Officer.

1. • Serves as chair of selected Clinical/Medical Informatics Committees including CPOE steering and Physician Advisory Information Technology Committee.
   • Attends Information Technology Steering Committee meetings as needed.
   • Serves as the liaison with the Clinical Informatics staff, in supporting compliance with required clinical documentation and security.

• 6. Maintain Clinical Credibility as a physician.

• Maintain active clinical privileges on Medical Staff.

7. Other duties as assigned.

Legal Employer: Lenoir Health

Entity: UNC Lenoir Health Care

Organization Unit: Administration

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: LENOIR MEM

Exempt From Overtime: Exempt: Yes

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.