Manager, Supply Chain

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibilities:

• Own day-to-day operations across inbound, warehousing, staging/kitting, fulfillment, returns, repair/refurbishment, redeployment, and disposition for network equipment and critical spares. Ensure reliable execution and readiness for field deployment.
• Manage operational relationships with logistics, repair, OEM, and disposition partners; enforce SLAs, drive corrective actions, and improve partner performance across forward and reverse flows.
• Independently resolve cross-functional operational issues and escalations that threaten network readiness, inventory integrity, or cost outcomes; lead root-cause analysis and corrective/preventive actions.
• Design and implement process improvements across receiving, put-away, inventory controls, staging, outbound fulfillment, returns triage, and disposition to reduce cycle time, defects, and cost-to-serve.
• Drive adoption and stabilization of WMS/ERP integrations, asset-tracking/serialization, automation, and performance dashboards to improve accuracy, traceability, and operational decisioning.
• Deliver operational scorecards and actionable insights to Network Engineering, Field Ops, Procurement, and Finance; translate data into prioritized actions and capacity/ inventory recommendations.
• Support onboarding of new suppliers/3PL capabilities, peak readiness, and other short-term or transformational initiatives as required.

Education and Work Experience:

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Supply Chain Management, Business Operations, or related field
• Master's/Advanced Degree Supply Chain Management, Business Administration, or related field (Preferred)
• 2-4 years - Leadership experience overseeing initiatives and managing others
• 4-7 years - Leading and managing supply chain operations including one or more aspects of planning, materials management, business and performance analysis, vendor management, and logistics.
• 4-7 years - Developing and implementing supply chain strategies that align with business objectives

Knowledge, Skills and Abilities:

• Supply Chain Management- Expertise in overseeing various aspects of supply chain processes including planning, materials management, and logistics. (Required)
• Leadership- Ability to lead and develop a team of supply chain professionals, fostering a collaborative and efficient work environment. (Required)
• Strategic Thinking- Capability to develop and implement strategic initiatives for process improvement, cost control, and risk mitigation in supply chain operations. (Required)
• Problem Solving- Skills in identifying problems, analyzing possible solutions, and implementing effective resolutions in supply chain management. (Required)
• Analytics- Proficiency in analyzing data to drive supply chain decisions and improve operational performance. (Required)
• Vendor Management- Experience in managing relationships with vendors to ensure product quality, timely delivery, and cost efficiency. (Required)
• Project Management- Ability to manage supply chain projects effectively, ensuring timely completion and alignment with overall business objectives. (Preferred)
• Communication- Strong verbal and written communication skills for effective collaboration and stakeholder management. (Required)
• Business Acumen Understanding of business operations and how supply chain management impacts the overall success of the company. (Required)
• Negotiation- Skills in negotiating terms and conditions with suppliers and vendors to secure favorable agreements.

Licenses and Certifications:

• Certified Supply Chain Professional (CSCP) Certification from APICS that demonstrates knowledge in supply chain management and the ability to effectively streamline operations. (Preferred)
• Certified in Production and Inventory Management (CPIM): Certification that validates expertise in production and inventory management, enhancing the efficiency of the supply chain. (Preferred)
• Certified Professional in Supply Management (CPSM) Certification from the Institute for Supply Management (ISM) that indicates expertise in supply management and procurement. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required: No

DOT Regulated:
DOT Regulated Position: No
Safety Sensitive Position: No

Arlington, TX Compensation Range: $112,300 - $151,900

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.