Cloud Network Senior Engineer

Location:

Job Summary
Senior Engineer contribute to the design, delivery, automation, and support of infrastructure services and solutions; partners cross-functionally to come up with solutions.

Essential Functions

• Builds, maintains, and documents infrastructure components for work assigned; performs peer reviews.
• Participates in the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms.
• Embraces mentorship and training from senior engineers; shares own perspective on KeyBank processes and/or applicable trends and previous experiences.
• Tests continuous improvement ideas to reduce expenses and/or improve efficiency.
• Follows and recommends IT standards (e.g. info security, audit, compliance, etc.).
• Assesses the technical viability of new and existing solutions and capabilities.
• Contributes to technical documentation, specifications, and project artifacts to deliver: mature monitoring, improved resiliency, and high availability.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education

• Bachelor's Degree (preferred)

• OR equivalent experience (required)

Work Experience

• 3+ years of relevant experience (required)

Skills

• Working Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Working Knowledge of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Working Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Basic Understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
• Working Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
• Working Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
• Working Knowledge of availability management; ability to utilize strategies and tools to ensure the timely availability of business data and applications.
• Working Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.
• Working Knowledge of Information Technology (IT) systems; ability to utilize a variety of system tools, guarantee service availability, and ensure optimal IT system performance.
• Working Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
• Working Knowledge of emerging technologies; ability to design, apply and evaluate new information technologies for business environments.

Core Competencies

• All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Work Location Category

• Hybrid (2+ days)

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.