Student Success Librarian

Located in North Carolina's third-largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked the No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

The Research, Outreach, and Instruction department ( ROI) supports the teaching mission of UNCG by providing research assistance and information literacy instruction. ROI is the administrative home of most of the liaison librarians. Each department on campus has a liaison librarian who works with that department to provide information literacy instruction, in-depth research consultations, research assignment design, and collection development.

The Student Success Librarian will support UNCG students in a variety of ways. They will support UNCG graduate students by coordinating the ROI Internship and Graduate Assistant program. They will hire and train graduate students to provide reference assistance to patrons by chat, phone, and in person. They will collaborate with other departments within the library to provide professional development opportunities for graduate students working in the libraries. They will also collaborate with the Outreach and Engagement Librarian on activities that support undergraduate student success. They will supervise a temporary desk manager responsible for desk staffing and intern support.

They will serve as a liaison to some academic departments, with specific assignments to be determined based on the successful candidate's background and departmental needs.