GME Program Manager -Orthopaedics

With direction from the Program Director, the GME Program Manager is a key member of the program leadership team and plays a critical role in the success of the residency/fellowship program. This position requires strong leadership, organizational, and communication skills, along with comprehensive knowledge of ACGME requirements, policies, and procedures.

The Program Manager oversees accreditation activities, recruitment, scheduling, financial tracking, and administrative operations while serving as a primary resource for residents/fellows and faculty.

Key Responsibilities

Accreditation & Compliance: Manage ACGME accreditation activities, including site visits, self-studies, Annual Program Evaluation, Annual Program Review, and Milestone reporting. Support Program Evaluation and Clinical Competency Committees; maintain documentation, minutes, and action items.

Recruitment & Onboarding: Coordinate all recruitment activities through ERAS, NRMP, and SOAP. Organize interview days, applicant communications, rank meetings, and onboarding of residents/fellows

Scheduling & Data Management: Maintain resident/fellow schedules and call assignments in the residency management system. Monitor work-hour compliance and manage all trainee leave (vacation, sick, parental, FMLA, conference).

Program Operations & Communication: Serve as liaison between the Program Director, residents/fellows, GME Office, and internal/external stakeholders. Manage program communications, website updates, meeting coordination, and visiting trainee arrangements.

Curriculum & Educational Support: Support curriculum development with the Program Education Committee. Create and track evaluations, conference attendance, and educational activities.

Finance & Budget Oversight: Track program budgets, expenditures, and resident/fellow professional development funds. Coordinate travel arrangements and reimbursement reporting.

Policies, HR & Trainee Support: Interpret and distribute policies and procedures. Track licensure, credentialing, visas, mandatory training, and leaves of absence. Provide guidance and administrative support to residents/fellows.

Wellness & Events: Coordinate educational, wellness, and social events for residents/fellows. Support in-training examinations as applicable.

Qualifications:

• Associate degree or equivalent experience.
• Experience of office administrative experience, preferably in a healthcare and/or education setting.
• Experience in general medical education &/or leadership management, human resources is helpful.

Knowledge, Skills, and Abilities:

• Demonstrated strong organizational skills with attention to detail.
• Ability to manage multitasking and high-level complex scheduling, action lists and timelines with high-level accuracy.
• Exhibit strong customer service skills when working with internal and external customers.
• Demonstrated ability to develop strong collaborative relationships.
• Demonstrated written and verbal communication skills.
• Strong administrative management skills and proficient with Microsoft Office.

Licenses/Certifications:

TAGME certification preferred or the ability to obtain within the first 3 years of employment.