Oversees food production operations with an emphasis on high quality meal preparation, nutrition, sanitation, safety, and regulatory compliance. Combines clinical nutrition expertise with food service leadership to support menu development, special diets, kitchen operations, and staff training. Collaborates closely with Food Services staff and Clinical Dietitians to ensure that all menus and recipes align with established wellness and nutrition standards. Upholds organizational policies as well as all applicable federal, state, and local regulations across Boys Town's settings.
MAJOR RESPONSIBILITIES & DUTIES:
- Recruits, hires, trains, schedules, and evaluates food service personnel.
- Establishes daily work assignments, communicates production expectations, distribution, care of the kitchen and monitors staff performance.
- Leads staff communications, including daily huddles and ongoing coaching.
- Provides continuous training on special diets, allergens, safe food handling, nutrition best practices, and wellness initiatives.
- Maintains excellent customer service and client relations standards.
- Reports staffing, operational, and performance updates to the Food Services Director.
- Oversees daily food preparation, cooking, and service to ensure quality, proper portion control, and adherence to standardized recipes.
- Prepares and distributes daily production records, recipes, and portion forecasts for kitchen staff.
- Ensures meals meet all dietary requirements, including allergies, texture modifications, and therapeutic diets.
- Evaluates new products, recipes, and equipment to support nutritional and operational goals.
- Assists with menu planning, entry, and implementation across Boys Town programs.
- Serves as Boys Town's content expert for nutrition-related questions.
- Provides nutritional support to healthcare, residential, educational, and food service teams as needed.
- Ensures all menus and items within the nutrition database meet dietary guidelines and regulatory expectations.
- Validates menu substitutions for nutritional equivalency.
- Maintains and updates recipes in the nutrition database, ensuring accurate traits, compliance, crediting, and nutrient profiles.
- Delivers internal presentations or speaking engagements on nutrition, wellness, and dietary standards as requested.
- Ensures compliance with all relevant regulatory standards (CMS, Joint Commission, USDA, state health regulations).
- Monitors and enforces adherence to HACCP (Hazard Analysis Critical Control Point), sanitation and safety.
- Prepares for and supports internal and external audits and inspections, ensuring accurate and uptodate documentation.
- Reports any operational, safety, or facility concerns to the Food Services Director.
- Reports observed changes in patient or youth condition to appropriate personnel.
- Manages inventory of food and supplies; places, tracks, and receives orders.
- Implements costeffective purchasing strategies to reduce waste and prevent shortages.
- Maintains required operational documentation, including temperature logs, cleaning schedules, production records, menus, and tray card information.
- Ensures accurate nutritional information is available at point of selection for all menu items.
- Provides regular operational reports, updates, and recommendations to the Food Services Director.
- Collaborates with Boys Town National Research Hospital, Residential Treatment, Education, and Medical teams to align nutrition practices with youth needs.
- Supports program development, quality improvement initiatives, and wellness programming within Food Services.
- Monitors satisfaction surveys, plate waste, and program feedback; recommends and implements improvements.
- Serves as backup for food preparation and delivery staff as needed.
- Assists with receiving deliveries and coordinating delivery for meal and goods distribution, including support to BTNRH.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of caloric and protein requirements.
- Ability to utilize a variety of computer programs to manage work, familiarity with Windows and Office programs.
- Ability to make assessments and problem solve.
- Ability to work with minimal supervision.
- Ability to communicate in an articulate, professional manner and to build and sustain successful, professional relationships.
- Ability to successfully lead a team of associates.
- Excellent written and oral communication skills.
- Knowledge of Federal, State and local laws, regulations, policies, and best practices in areas of food service management, menu planning, food purchasing, and preparation of foods in food service environment; knowledge of FDA food safety standards and regulations.
- Knowledge of National School Lunch Program and School Breakfast Program meal pattern requirements.
- Knowledge of public sector purchasing, food procurement procedures, and inventory system that meets both Federal (US Department of Agriculture) and State (Nebraska Department of Agriculture) standards.
- Skill in recipe standardization, development, and testing for quality food products.
- Knowledgeable of child and adolescent nutrition.
- Knowledge of operation and maintenance of dish machine, ovens, steamers, slicers, freezers, and refrigeration.
- Extensive knowledge of federal, state, and local occupational and environmental regulations, professional standards and best practices in food health and safety (i.e., JCAHO, OSHA, CMS, HACCP and related standards).
REQUIRED QUALIFICATIONS:
- Bachelor's degree at a US regionally accredited university or college and course work accredited or approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) of the Academy of Nutrition and Dietetics required.
- Minimum 3 years of experience in school nutrition or hospital food service setting including 2 years in an operational administrative/managerial capacity required.
- Completion of an ACEND-accredited supervised practice program at a health-care facility, community agency, or a foodservice corporation or combined with undergraduate or graduate studies required.
- Registered with the Commission on Dietetic Registration (CDR), the credentialing branch of the Academy of Nutrition and Dietetics formerly known as the American Dietetic Association (ADA) required.
- Pass a national examination administered by the Commission on Dietetic Registration (CDR) required.
- Registered and licensed Dietitian required.
- Obtain and maintain required state licensure to practice dietetics required.
- Possess a valid driver's license with a good driving record required.
- Pass an annual Motor Vehicle Registration (MVR) check required.
- On-call (continuously or rotationally) to provide support; must be available to work after hours (morning, evening, night), weekends, and holidays as required.
- ServSafe Managers Certification within 120 days of transfer or hire required.
PREFERRED QUALIFICATIONS:
- Experience supervising staff or managing food service operations.
- Familiarity with menu management systems or nutrient analysis software.
- Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
- Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.
PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:
- Position requires moderate physical activity with extended time standing, walking, bending, and reaching. Handling of average weight objects up to 20 pounds and occasional lifting of up to 50 pounds. Subject to office environment and kitchen environment conditions with exposure to extreme cold from walk-in coolers and freezers and extreme heat working with stoves, ovens, and steam tables. Exposure to noise, odors, steam, and cleaning solutions.
Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.
|