Claims Adjuster

The Pasha Group
United States, Nevada, Reno
590 Double Eagle Court (Show on map)
Jan 31, 2026
Description Position at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices Claims Adjuster - Resolve Complex Transportation Claims with Precision & Integrity Are you a detail-driven claims professional who thrives in fast-moving transportation and logistics environments? Join The Pasha Group as a Claims Adjuster and play a critical role in protecting our customers, partners, and business through timely, fair, and well-documented claims resolution. In this role, you'll independently manage cargo and logistics claims from intake through settlement-applying sound judgment, contractual knowledge, and negotiation skills to resolve losses efficiently while supporting strong customer relationships. Own the Claims Lifecycle from Investigation to Resolution You'll take full responsibility for evaluating, negotiating, and settling assigned claims within your authority. Claims Evaluation & Settlement: Investigate, analyze, and resolve claims up to an independent authority limit of $5,000 in accordance with tariffs, contracts, bills of lading, and applicable regulations. Liability & Loss Assessment: Fully investigate claims to determine liability, extent of loss, and appropriate valuation. Negotiation & Documentation: Negotiate settlements on the best possible terms, obtain approvals when required, and ensure proper releases and financial controls are followed. Timely Processing: Acknowledge, document, and process fully supported claims within required timeframes while monitoring aging and driving items to closure. Drive Recoveries, Compliance & Financial Accuracy Your work directly supports financial integrity and risk mitigation. Subrogation & Recovery: Identify third-party liability, notify underwriters, and pursue recoveries as appropriate. Financial Controls: Maintain accurate reserves, process claims-related invoices, and ensure payments comply with internal and external requirements. Systems & Records: Record and maintain detailed claim data in claims management systems with accuracy and timeliness. Regulatory & Contract Compliance: Ensure all claim handling complies with company policies, contracts, and regulatory obligations. Collaborate Across the Business & Strengthen Relationships You'll act as a trusted partner across internal and external stakeholders. Cross-Functional Coordination: Work closely with operations, sales, and management teams to resolve claims and support customer relationships. Vendor & Underwriter Management: Maintain productive relationships with external claims vendors, underwriters, and third parties. Clear Communication: Keep internal stakeholders informed of claim status and outcomes relevant to their areas of responsibility. Loss Prevention: Identify trends and recommend loss prevention opportunities to reduce future exposure. What You Bring You combine claims expertise with strong judgment and communication skills. Associate degree or equivalent combination of education and experience 3+ years of relevant claims experience, preferably in cargo or transportation environments Working knowledge of specialty cargo handling (e.g., container, OHW, auto, logistics) Strong understanding of applicable policies, regulations, and claims best practices Ability to independently manage priorities and drive claims to resolution Proficiency with claims RMIS or similar claims database software Strong Microsoft Word, Excel, and PowerPoint skills Your Strengths You're analytical, decisive, and customer focused. Skilled at evaluating complex information and making sound business decisions Clear communicator who can explain complex issues concisely Detail-oriented with strong financial and documentation discipline Collaborative partner who supports both operational teams and customer relationships A professional who models The Pasha Way: Excellence, Honesty & Integrity, Innovation, and Teamwork Why You'll Love Working at The Pasha Group At Pasha, claims professionals are trusted decision-makers who protect both people and performance. Meaningful ownership of claims from start to finish Exposure to complex transportation and logistics operations Collaborative, values-driven culture with strong cross-functional partnerships Competitive compensation, comprehensive benefits, and growth opportunities Work Environment & Travel This role is based in a corporate office environment with occasional travel to U.S. locations, including Hawaii. Ready to Put Your Claims Expertise to Work? Join The Pasha Group and help deliver fair, timely, and well-executed claims resolutions that support our customers and our business. Apply today. Screening Requirements Background Checks The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role:Reno, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 3: Starting rate $55,000.00; up to $65,000.00 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories