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Position Title: LTSS Service Care Manager
Work Location: Remote - Texas
Assignment Duration: 6 Months with a potential of extension to 12 Months
Work Schedule: 8-5pm; no OT requirements M-F Position Summary:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. Key Responsibilities:
- Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
- Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
- Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
- Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
- Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
- Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
- Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
- May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
- Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
- Performs other duties as assigned
- Complies with all policies and standards
Qualification & Experience:
| Candidate Requirements |
| Education/Certification |
Required: Licensed vocational nurse |
Preferred: |
| Licensure |
Required: Licensed vocational nurse
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Preferred: |
Years of experience required: preferred at least 2yrs care coordination
Disqualifiers: No car, no internet service, poor computer skills; vacation needed first 2 months of hire
Additional qualities to look for: basic computer skills needed. Needs to be able to navigate MS Office Suite |
- Top 3 must-have hard skills stack-ranked by importance
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1 |
Bilingual Preferred |
| 2 |
Organized, strong time management skills |
| 3 |
At least 2 years experience as LVN |
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