Community Outreach Professional I, Thomas D. Boyer Liver Institute

The University of Arizona Thomas Boyer Liver Institute is seeking candidates for a Community Outreach Professional I for the Hepatitis C/B Treatment Program (HCTP). This individual will work with a team of experienced doctors, nurses, and clinical care coordinators to increase testing, linkage to care, and treatment services for patients with Hepatitis C/B.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
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• Aids in the coordination of and participates in off-site community out-reach activities to inform local social service organizations and other professional organizations of the services available for Hepatitis C/B financial assistance programs and screening initiatives.
• Assists the Director in the development of collaborative relationships with community health centers and county health departments in southern Arizona and works with Director to establish MOUs for screening and linkage to care.
• Provides support with Boyer Liver Institute initiatives and programs, exchanges information and resources with community programs, and serves as a resource to research staff.
• Provides support to the Hepatitis C/B screening program by creating resource packets for clinical care coordinators to hand out to Hepatitis C/B patients, confirming patient appointments, and sending reminders for lab work needing to be performed.
• Provides a program participation contract for every patient who will be treated for Hepatitis C/B as part of the 340b and Boyer Liver Institute programs.
• Gathers information for the website specific to Hepatitis C/B treatment and patient education and prepares communication materials to promote the Hepatitis C/B treatment program.
• Assists in the coordination of the financial assistance program for Hepatitis C/B treatment for patients in need.
• Is knowledgeable and has experience with the prior authorization process for Hepatitis C/B treatment prescriptions for patients enrolled in the programs.
• Performs blood draws, as needed, for patients in the 340b and Boyer Liver Institute HEP C programs.
• With guidance from Director, assists in the preparation of periodic reports on program activities.
• May provide assistance with proposals for funding and/or funding continuation from outside sponsors as directed.
• Assists in the development of screening tools to help identify patients that are in need of services and oversees patient screening activities.

Knowledge, Skills, and Abilities:

• Ability to handle confidential and sensitive information.
• Knowledge of 340B rules and regulations and Prior Authorizations process.
• Skill in public speaking and outreach events.
• Knowledge navigating Intuit MailChimp for newsletter.
• Knowledge navigating social media platforms, i.e. Facebook, X, etc.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's Degree or equivalent advanced learning attained through experience required.
• One (1) year of relevant work experience is required.

• Medical Assistant Certification.
• Clinic experience with HCV/HBV patient coordination/management.
• Experience with Banner medical records and scheduling system Quick Start 2.0 and UA website platform experience.
• Multilingual (English and Spanish).

If invited for an interview, please provide three professional references.