Security Officer - Logistics Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Logistics Front Desk in Laredo, TX, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a busy logistics and distribution location, you will greet employees and visitors, manage access control, monitor security-related activity through cameras and systems, and document incidents and requests with clear communication. You will represent Allied Universal with a caring, people-first approach while staying agile, reliable, and innovative, supporting smooth operations through teamwork and a strong commitment to integrity.

Position Type: Part Time

Pay Rate: $15.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to site personnel and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a logistics and distribution location.
• Staff the front desk in a professional manner, greeting and directing visitors, vendors, and drivers while maintaining an orderly lobby and reception area.
• Verify visitor identity, appointments, and access authorization, and issue visitor credentials per site policy.
• Monitor and manage access control points at the front desk, including doors, turnstiles, and related security-related systems as assigned.
• Screen and route incoming calls, emails, and inquiries, providing general information and escalating issues to the appropriate site contact and/or Allied Universal leadership.
• Maintain accurate visitor, contractor, and delivery logs, and support documentation requirements for audits and incident follow up.
• Respond to incidents and critical situations in a calm, problem-solving manner, including alarms, suspicious activity, medical calls, and facility emergencies, and request assistance as needed.
• Communicate clearly with operations, warehouse staff, and transportation teams to support traffic flow, check-in processes, and site access procedures.
• Observe and report unusual conditions, unauthorized persons, and/or policy violations, helping to deter unauthorized access and disruptions.
• Operate and monitor CCTV and other security-related monitoring platforms as assigned, and report observations per site procedure.
• Complete required daily reports, shift notes, and incident reports in a timely manner, using approved reporting tools and formats.
• Provide guidance to visitors and contractors on site rules, personal protective equipment requirements, and restricted area controls, and notify site leadership of noncompliance.

Minimum Requirements:

• Speak, read, and write fluent Spanish.
• Have 1+ years of security-related experience.
• Be comfortable using a computer or tablet preferred.
• Have a guard card/license preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.