Quality Director- Psychiatry and Behavioral Medicine

• Oversees and directs Quality Management.

• Recruits, hires, orients, coaches and manages disciplinary actions.

• Manages budget development, monitoring, and implementation of cost-containment measures.

• Collaborates with departments in planning for and providing services as they relate to hospital and the service area.

• Ensures good communication and coordination of those services with other services in the hospital service area.

• Champions and leads hospital-based Performance Improvement, Quality Assurance and Risk Management initiatives with employees, board members, administrators and medical staff members.

• Ensures that data collection and reporting supports hospital and organization-wide quality monitoring efforts by providing quality-related data for all facilities and appropriate benchmarking as requested.

• Works collaboratively with organization-wide and hospital services to ensure hospitals continuous compliance with all applicable federal, state and local regulations and that hospital achieves and maintains accreditation/certification under JCAHO, CARF, ASCP and other applicable accrediting agency standards.

• Serves as a member of the hospitals administrative team, including taking administrative call, attending board meetings and/or medical staff meetings, and serving as a role model.

• Facilitates the professional growth and leadership development of managers and employees within areas of responsibility. Identifies and promotes opportunities for staff development.

Qualified Candidate should have and be able to demonstrate a proven track record in building and executing quality programs in mental health divisions. Experience with DBHS and the Joint Commission required

Education: Bachelor's degree or 4 years of related experience.

Experience: Minimum 3 years healthcare leadership experience in hospital or health services setting, demonstrating increased and/or diversified responsibility for related services.

Licensure, certification, and/or registration: none

Life Support: none

Other Minimum Qualifications: Must work well with all members of the hospital team, including employees, managers, administrators and physicians. Must understand dynamics of and be able to work effectively within a matrix management environment. Must possess analytic business skills, integrity as a team player; be courteous; have ability to resolve complaints/problems; and display a customer-focused philosophy of service. Must demonstrate skills in operational and human resources management. Excellent communication skills, both written and verbal, with the ability to make compelling arguments and build trust with stakeholders. Strong analytical skills and experience in translating organizational objectives into actionable, quantitative plans, and overcoming obstacles to delivery. Advanced leadership, planning, and organizational skills to direct initiatives and achieve fiscal goals. Strong presentation skills to communicate opportunities, timelines, and expected outcomes. Database management experience, including data reporting, analysis, management, and data visualization. Experience in quality improvement activities related to healthcare, with knowledge of quality improvement methodologies and tools.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training

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