Security Officer - Commercial Dispatch Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Commercial Dispatch Specialist in Richardson, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer in a commercial real estate location, you will monitor alarm panels, manage access control systems, and coordinate security-related communications to help to deter incidents. You will play a key role in supporting operations and providing excellent customer service, all while upholding Allied Universal's values of teamwork, integrity, and a people-first approach. Join us to make a meaningful impact in a dynamic environment.

Position Type: Full Time

Pay Rate: $17.98 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, as well as responding to emergency situations when appropriate.
• Monitor and manage access control systems, communications, and alarms from the dispatch station within a commercial real estate location.
• Coordinate responses to incidents and critical situations in a calm, problem-solving manner, communicating with on-site personnel and emergency responders as needed.
• Document and report all security-related incidents, observations, and activities in accordance with Allied Universal and site-specific protocols.
• Maintain communication with security personnel on patrol and provide support or direction as required.
• Assist with the implementation of emergency response protocols and communicate important information to relevant parties during incidents.
• Support regular and random patrols by maintaining awareness of personnel locations and activity throughout the property.

Minimum Requirements:

• Alarm panel experience is preferred.
• Access control or badge experience is preferred.
• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.