Rental Services Division Service Manager - NJ or PA

JOB DESCRIPTION:

• Manage the Rental Services Division service department in alignment with company and division goals.
• Plan, monitor, and control service activities to maximize fleet uptime and availability for customer satisfaction while achieving cost control targets.
• Select, develop, and evaluate service personnel to ensure commitment, competence, and human resource availability.
• Communicate, monitor, and enforce service department policies to ensure a high level of consistency within the service division.
• Model, reinforce, and monitor safe work practices to ensure that work environment hazards and lost time accidents are reduced and/or eliminated.
• Project Responsibilities: NPI, process improvement, warranty & damage recovery.
• Additional responsibilities and functions may be needed to meet customer and organizational needs.

RECOMMENDED QUALIFICATIONS:

• High School Diploma or equivalent.
• Bachelor's degree in Business Management, Engineering, or related field.
• Minimum 5 to 7 years' experience in the customer service or equipment rental industry with progressive supervisory experience and/or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Strong organization and communication skills.
• Data analysis skills with Microsoft Excel and Power BI.

Equal Opportunity Employer

Foley, Incorporated does not discriminate against any person applying for employment based on race, color, sex, age, religion, national origin or citizenship status, physical or mental disability, marital status, sexual orientation, gender identity, status as a covered Veteran, or any other legally protected status.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60.300.5(a) and 41 CFR 60.741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of disability and protected veteran status, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities and protected veterans.