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Merchandising Operations Associate

Green Thumb Industries
United States, Illinois, Chicago
325 West Huron Street (Show on map)
Jan 20, 2026
The Role

The Merchandising OperationsAssociatewillbe responsiblefor assistingthe Merchandising Operations team indelivering and executing the merchandising strategy. This role willassistthe teamtomerchandise thein-store andonline menusto create an experience that is easy to shopforand improves customer navigation. They willassist in ensuring productsarerepresentedcompetitively to meet sales, margin, conversion, and customer satisfaction goals. This position willreportto the Merchandising Operations Manager.


Responsibilities

  • Serve as a Cross-Functional Liaison: Act as a central connection point between Buying, Merch Ops, Retail Operations, and Digital teams to ensure smooth,accurate, andtimelyflow of information across channels.


  • Support Product & Digital Readiness:Maintainaccurateproduct data, digital content, catalogs, and POS information to ensure readiness for retail and digital execution-including troubleshooting product data issues when needed.


  • Drive Operational Accuracy Across Orders & Shipments: Support the order-to-receipt lifecycle through PO/invoice matching, shipment coordination, discrepancy resolution, andtimelycommunication to retail partners.


  • Enable Retail Execution Through Clear Communication: Provide retail teams with required merchandise updates, shipment details, blackout dates, and operational support to streamline receiving, merchandising, and inventory processes.


  • Execute Promotional & Pricing Updates: Partner with the buying team to activate promotions, set up discountsindigital platforms and POS, support bulk-pricing updates, andassistin shaping promotional strategy through insights and trends.


  • Manage Clearance & Inventory Optimization Tasks: Support aging inventory management by coordinating clearance actions and collaborating with buyers and retail partners on short-dated or high-risk items.


  • Enhance Digital & Menu Experience: Assist in menu customization, digital accuracy audits, and data infrastructure workflows that enable stores to update menus swiftly and reliably.


  • Support Merch Ops Process Improvements: Assist in developing and refining scalable processes that strengthen operational efficiency, cross-functional workflows, and long-term merchandising strategy.


  • Monitor Trends & Insights: Track category, retail shipment, and industry trends to surface opportunities and support better decision-making in merchandising and promotional planning.


Qualifications

  • Highly motivated, self-directed,innovative,and able to work independently or among teams with keen judgment, commonsense,and resourcefulness


  • Adapts and thrives in a demanding,fast-paced environment


  • Possessesa high levelof critical thinking


  • Operates witha high levelof professionalism and integrity, including dealing with confidential information


  • Must understand andcomply withthe rules, regulations, policies, and procedures of Green Thumb


  • Must have a solid understanding of theCannabislaws, rules and regulations and passionfor furtheringtheir understanding and knowledge of the industry and the laws.


Additional Requirements

  • Must passany and allrequired background checks
  • Must be and remain compliant with all legal or company regulations for working in the industry
  • Must be a minimum of 21 years of age



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The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

Green Thumb Pay Range
$55,000 $75,000 USD

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