Employer Engagement Coordinator

About USC

The University of Southern California (USC) is a leading private research university. The university offers students a world-class education with highly ranked programs in virtually every field - from cinema to the sciences - as well as unparalleled research, internship, and professional opportunities in a wide array of organizations including nonprofits, Fortune 500 companies and global businesses.

About Career Services

The mission of the USC Career Center is to provide exceptional career services to all members of the Trojan Family. Whether you are deciding on a major, exploring career options, seeking a job or internship, or looking for professional networks, the USC Career Center is committed to helping you achieve your professional goals.

About the Opportunity

The Employer Engagement Coordinator manages the USC Career Center's On-Campus Recruitment Program, resume book service, Employer Partner Program, employer information sessions, and other employer-facing events and initiatives. This role is responsible for building and strengthening partnerships with employers and student organizations to develop, sponsor, and promote Career Center programming focused on career exploration and recruitment. The Coordinator also collaborates with campus partners to maximize employer outreach and foster cross-campus engagement. This position reports to the Associate Director of Employer Engagement.

APPLICATION PROCEDURE: Please include a cover letter with your CV/resume. It can be added to the application at the same time/place you add your CV/resume.

Essential Duties and Responsibilities:

Employer Recruitment and Engagement

• Promote and manage the On-Campus Recruitment Program, Resume Book, and information sessions by communicating their benefits to employers and students, managing interview schedules, and coordinating related logistics (e.g., parking, reservations, A/V needs, and after-hours staffing).
• Approve employer accounts and job postings in Handshake, ensuring compliance with university, federal, and state guidelines on recruiting best practices.
• Build and maintain relationships with employers, graduate schools, and student organizations to develop, sponsor, and promote Career Center programs, with a focus on increasing visibility, student participation, and revenue generation.
• Liaise with school-based career services and campus departments to coordinate outreach efforts and encourage cross-campus collaboration.

Event and Program Management

• Plan and execute career-related events, including employer information sessions, workshops, and recruiting events, ensuring a seamless experience through oversight of logistics such as event setup, signage, marketing, communications, technology, safety, and accessibility.
• Oversee production and distribution of all event-related materials, including invitations, registration, follow-up communications, and promotional content.
• Manage event budgets and meet revenue targets to support ongoing student programming and services.
• Conduct post-event evaluations and surveys to assess effectiveness and identify opportunities for improvement.

Marketing, Communication and Data Management

• Draft and maintain program policies, communication templates, and marketing content to ensure consistent and professional outreach to employers and students.
• Present to students, faculty, and advisors on job platforms and employer engagement opportunities.
• Maintain employer-facing webpages and update online platforms, including Handshake and the Career Center website.
• Generate reports from Handshake and CRM systems to track engagement, analyze trends, and inform strategy.

Student Supervision and Operational Support

• Recruit, hire, train, and supervise student interns to support after-hours interviews and events.
• Work evening hours during peak recruiting seasons and serve as the point person for Career Center closing duties.
• Perform additional duties and special projects as assigned.

Requirements:

• Bachelor's degree
• 1- 2 years of experience with recruiting and administration in an academic or related setting
• Demonstrated track record of creating and maintaining strong client relationships
• Demonstrated excellence in written and oral communication
• Strong ability to manage several different projects simultaneously
• Strong organizational skills, detail-oriented, and ability to remain flexible to changing business needs

• A high level of professionalism and excellent customer service skills
• Ability to work in a team environment and serve internal and external clients
• Ability to work a flexible schedule based on department needs, including early morning, late evening, and weekend events
• High proficiency in CRM systems, SaaS platforms, and Microsoft Excel building budgets and spreadsheets
• Strong experience using Zoom or a similar web conferencing software
• Ability to learn new technology
• In addition, the successful candidate must demonstrate, through ideas, words and actions, a strong commitment toUSC's Unifying Values.

Preferred Qualifications:

• Experience with Constant Contact, Monday.com, or a similar product for database management
• Experience with Handshake or other CRM and virtual career fair platforms

The hourly rate range for this position is $31.80-36.99. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

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