International Program Manager

Exempt

Immediately

Salary commensurate with experience

40.00 Standard from 8:00 AM to 5:00 PM

Office of Risk Management

A resume and letter of interest is required to apply. Candidates under final consideration will also be required to submit professional references, college degree information, and employment history to an online third-party vendor.

For more than 140 years, The University of Texas System has improved the lives of Texans - and people all over the world - through education, health care, and research. The System consists of nine academic institutions, four health institutions, and The University of Texas System Administration. The institutions of the UT System employ more than 160,000 faculty, health care professionals, researchers, support staff, and student workers.

The UT System Administration is primarily based in Austin, Texas. It supports the missions of the System's thirteen institutions by providing financial, legal, planning, purchasing, government relations, communications, development, and other central services. Serving a growing state, the UT System Administration strives to provide a welcoming, supportive work environment that embraces different perspectives - not only because it enables the organization to be stronger, creative, and thoughtful, but because it is the right thing to do. To that end, UT System Administration embraces state laws on military and former foster children employment preferences.

Under general supervision, this position will develop and implement international risk management and insurance programs for The University of Texas System and its 13 institutions.

• Serve as the central point of contact for UT System international travel risk, health, safety, security, and associated insurance matters. Actively engage with the field to share resources, benchmarking data, and best practices with the institutions. Take active roles within and provide leadership to key professional communities, including Pulse: International Safety and Security Professionals in Higher Education, University Risk Management and Insurance Association, the Overseas Security Advisory Council, and The Forum on Education Abroad.
• Collaborate with high-level administrators, international educators, travel managers, and risk management professionals at each of UT's thirteen institutions to develop, implement, and standardize comprehensive Systemwide policies, procedures, and practices relating to international travel, focusing on risk management, University liability, emergency preparedness, and crisis response.
• Champion UTS 190: International Travel Policy awareness and implementation. Establish a framework for international oversight that includes high risk travel and review criteria for diverse portfolio of faculty, staff, and students, including independent research and non-credit bearing activities. Monitor compliance, address interpretation and clarification questions, and suggest revisions as needed. Recommend to executive leadership when short-term travel restrictions, program closures, evacuations, or elevated approval protocols are warranted, while keeping in mind the essential international business, medical, and research missions of the institutions.
• Liaise with various brokers and services providers to ensure adequate travel accident & sickness, security evacuation, foreign voluntary workers' compensation, Defense Base Act, auto, and general liability insurance coverage is in place for travelers and University activities abroad. Full capacity to negotiate insurance benefits and assistance products to meet Systemwide needs. Assist with writing and revising associated operational contracts.
• Guide activities of UT System Administration's International Oversight Committee and lead high risk travel processes for UT System Administration. Conduct detailed reviews and provide health, safety, and security assessments for Systemwide travel requests upon request. Coordinate consultations for safety planning and risk mitigation as needed.
• Serve as 24/7 crisis manager for UT System, leading and advising institutional contacts in response to significant international emergencies, assisting institutions with individual case management and crisis intervention support for UT students, faculty, and staff abroad, and coordinating with emergency assistance provider and insurers as needed. Liaise with External Relations as needed to address media inquiries and/or reporting about various international incidents.
• Conduct daily monitoring and research of world events, threat intelligence, security trends, health and safety issues, and legal decisions affecting international programs in higher education. Share timely analyses and assessments with institutions as warranted. Monitor major changes to Title IX, Clery Act, Violence Against Women Act (VAWA), sanctions, export control, and privacy legislation as they pertain to international activities.
• Provide health, safety, and security training for key institutional international risk contacts, administrators, and crisis managers. Design training for student, faculty, or staff travelers and institutional International Oversight Committees upon request. Assess training needs and develop training materials and associated strategies. Organize exercises to gauge response capabilities and identify areas for growth and improvement.
• Prepare institution partners for site visits as needed. Conduct on-site international risk assessments, upon request, with focus on high risk travel analysis, emergency preparedness, and crisis management.
• Oversee collection of Systemwide international travel survey or audit data and information, and maintain websites and electronic resources related to international risk management and insurance programs.

• Strong verbal, written, and interpersonal communication skills.
• Demonstrated ability to remain calm in times of crisis.
• Ability to effectively prioritize, problem-solve and make quick and effective decisions.

• Bachelors degree in a related field, 5-7 years related experience.
• Computer experience including Word, Excel, and PowerPoint.
• Previous work experience associated with essential job functions.
• Equivalent combination of relevant education and experience may be substituted as appropriate.

• Master's degree preferred.
• Military, government, IGO/NGO, Peace Corps, education abroad, and/or extensive international travel experience preferred.
• Higher education experience preferred.
• Crisis management experience preferred.

• May work around standard office conditions.
• Repetitive use of a keyboard at a workstation.
• Requires occasional evening or weekend hours.

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to a minimum of 20 hours per week and at least 135 days in length. Participation in TRS is mandatory.

A background check will be conducted on candidates under final consideration. The background check may include any or all of the following: criminal history check, prior employment verification, education verification, professional references check, and motor vehicle records check. Background checks are conducted by third-party vendors. Upon request form the third-party vendor, candidates under final consideration must provide the required information for the background checks to be completed.

The University of Texas System Administration is committed to providing equal employment opportunity for all qualified applicants and employees in all terms and conditions of employment. U. T. System will provide equal employment opportunity to all qualified persons and will not discriminate on the basis of race, color, sex, sexual orientation, gender identity/expression, pregnancy, religion, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal or state laws.

For information on accommodations for individuals with disabilities, please contact the Office of Talent and Innovation at oti@utsystem.edu.