Inside Sales Specialist - Pharma

What if you could have the best of both worlds...be part of small startup business and work within a big global company delivering end-to-end solutions to global customers in the fast-changing Pharmaceutical and Cell and Gene Therapy industries? Ecolab is seeking a dynamic individual for the role of Inside Sales Specialist for our emerging Inside Sales team. The Inside Sales Specialist is responsible for selling total plant solutions (products, equipment & services) directly into an assigned geographic territory. These solutions include consumable chemistries for cleaning/sanitation/disinfection, novel monitoring system technologies for performance optimization, and various modes of site-assessment and training that drive compliance/conformance/consistency. As the Inside Sales Specialist, you will be responsible for providing guidance and support for new and existing customers across target markets.

This is a consultative role that requires a high curiosity quotient coupled with a competitive drive for mutual success. As both an engine of growth for Ecolab and a Voice-of-the-Customer, you will be a key liaison between our Life Science team and the markets we serve. Together, we will provide value-added solutions with a lasting and meaningful business impact to the customer and, ultimately, the consumer. Together, we will make the word a safer place!

What's in it For You:

• A dynamic, cooperative, and global working environment.
• An attractive salary package with extensive benefits, health insurance, 401k match, paid holidays, and more!

What You Will Do:

• Drive Sales, both independently and collaboratively, by increasing market-share at existing accounts and by prospecting within your territory for new business opportunities.
• Demonstrate sales competency by identifying opportunities to cross sell other complementary products and services
• Prepare and implement comprehensive business development activities/strategies for assigned sales territory.
• Utilizing business intelligence platforms, territory reports, and market updates on business development initiatives in order to target prospects
• Utilize designated CRM to track customer interactions, sales activities, opportunity stage and lead-capture initiatives.
• Interact with Quality and technical teams to support product knowledge and clear understanding of customer challenges
• Provide critical client feedback (Voice-of-Customer) to Marketing, Technical and Product Development Teams
• Develop knowledge and thorough understanding of all products & services and apply knowledge to provide appropriate recommendations/solutions that meets the customer's specific business needs.
• Follow up on all inbound client inquiries in timely manner to expedite challenge resolution and uncover new and expanding opportunities
• Ensure client retention via responsive and proactive account management support
• Provide monthly business report for North American Team
• Manage and keep record of Technical Service & Field Support Requests

Minimum Qualifications:

• BS/BA degree in engineering, chemistry, biology or related
• 2 years of experience working in the Life Sciences industry
• Proven sales track record
• Immigration sponsorship is not available for this position

Preferred Qualifications:

• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Experience in delivering client-focused solutions based on customer needs.
• Experience in pharmaceutical or cleanroom operations AND thorough knowledge and understanding of the Life Science industry.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communications skills.

About Ecolab Life Sciences
Ecolab Life Sciences is a segment of Ecolab and a global leader in technologies and services designed to enhance productivity, reduce costs, and accelerate the development of critical therapeutics. Leveraging over a century of innovation, Ecolab Life Sciences provides comprehensive solutions and expert guidance across bio decontamination, drug purification, and active pharmaceutical ingredients (APIs). With a strong commitment to ensuring safety, compliance, and operational efficiency, Ecolab Life Sciences partners with organizations to support their mission of advancing health and wellbeing worldwide.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.