Training Coordinator - Black Hat

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

This role is based in our300 S Riverside Plaza, Chicago, IL 60606, USA office.

The Training Coordinator will play a critical role in producing and delivering high-quality, technically advanced training content for Black Hat's training events and digital programs. This individual assists with instructional design, program production, subject matter expert (SME) coordination, and logistics/operations to help ensure that Black Hat's training offerings maintain their cutting-edge standards and professional quality. The role reports to the Head of Trainings and works collaboratively with trainers, SMEs, content reviewers, technology teams, operations, and marketing to facilitate smooth program execution.

Key Responsibilities

Curriculum & Content Design

• Support needs assessments and gap analyses to identify relevant cybersecurity training topics and skill-sets.
• Work with SMEs to design courses, labs, workshops, and hands-on components.
• Develop instructional materials, slide decks, exercises, assessments, labs, and reference materials.
• Incorporate adult-learning best practices and varied modalities (instructor-led, virtual instructor-led, hands-on, blended, self-paced).

Production & Program Management

• Support production design and coordinate training content (preparing materials, securing lab environments, tools, platforms, etc.).
• Manage timelines, deliverables, and logistics to ensure modules are production-ready.
• Support content localization / adaptation as needed for different geographies.
• Coordinate rehearsal / dry-run sessions with instructors to refine delivery.

Learning Technology & Delivery

• Support selection and implementation of tools and platforms for eLearning, virtual classroom, lab infrastructure, multimedia, etc.
• Ensure that learning and lab environments function properly.
• Manage content within Learning Management Systems (LMS) or similar delivery platforms.
• Ensure compatibility, accessibility, and usability of all training resources (e.g. WCAG, Section 508, multilingual support if needed).

Quality Assurance & Evaluation

• Collect feedback from participants and instructors.
• Monitor metrics of learning effectiveness (participant satisfaction, mastery of skills, post-training outcomes).
• Support refinement of content and delivery based on evidence and feedback.
• Ensure consistency in instructional quality across all courses.

Stakeholder & SME Coordination

• Serve as liaison between Black Hat, external instructors / SMEs, internal teams (tech, marketing, operations).
• Facilitate content development sessions, review cycles, and ensure subject matter expertise is appropriately integrated.
• Ensure alignment with Black Hat's brand, style, security standards, and regulatory / legal guidelines.

Production / Event Support

• Support production of digital assets (video, recorded labs, supplementary media) for on-demand or hybrid training offerings.

Qualifications

• Experience: Typically 1-2 years in instructional design / learning experience design, preferably with experience in technical / cybersecurity content.
• Tools & platforms: Experience with eLearning authoring tools (e.g. Articulate Storyline, Rise, Captivate), virtual or hands-on lab platforms, multimedia editing, LMS management.
• Production / media skills: Comfortable with producing or managing video, audio, graphics; or working with vendors for these.
• Project management: Strong organization, ability to handle multiple concurrent training productions, meet deadlines,manage budgets.
• Communication & collaboration: Excellent written and spoken communication, ability to edit and proofread content; must collaborate effectively with SMEs and cross-functional teams.
• Attention to detail & quality mindset: Ensures content accuracy, consistency, style, polish, and usability.
• Adaptability: Comfortable working in fast-paced, evolving environments; able to adjust content and delivery to meet varied learner needs / event formats (in-person, virtual, hybrid).
• Education: Bachelor's degree in Instructional Design, Education, Learning Sciences, Cybersecurity, or related field preferred. Advanced degree is a plus.

Preferred / Nice to Have

• Technical acumen: Solid understanding of cybersecurity / information security domains (e.g. penetration testing, exploit development, incident response, cloud security, digital forensics). Ability to work with SMEs to translate advanced technical topics.
• Prior experience with conference-style training programs.
• Experience in or passion for cybersecurity research, labs, or community (e.g. CTFs, exploits, open source).
• Experience with multimedia production / video editing.
• Familiarity with multilingual content and/or localization workflows.
• Experience with compliance / accreditation in training.
• Familiarity with virtual lab providers or cloud environments for hands-o\n training.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $60,000 - $70,000 based on experience.

This posting will automatically expire on Mar 1st 2026.

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.