Director of Transfer and Adult Services

University of Arkansas
United States, Arkansas, Pine Bluff
1200 North University Drive (Show on map)
Jan 07, 2026
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Closing Date: Type of Position:Professional Staff - Project/Program Administration Workstudy Position: No Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas at Pine Bluff The University of Arkansas at Pine Bluff is an 1890 Land-Grant HBCU with a diverse student population, competitive degree offerings and stellar faculty. For more than 140 years, the University of Arkansas at Pine Bluff has worked to create an environment that inculcates learning, growth and productivity while affording a basic need to its students - a chance to advance. The 15:1 student to teacher ratio makes it possible to maintain a learning environment with close interaction between students and faculty while challenging curricula encourage our students to seek and fulfill their potential. You can excel in your chosen field of study through a curriculum of Certificate and Associates degree programs,more than thirtyUndergraduate programs, Master's degree programs and a Doctorate program in Aquaculture/Fisheries. You can also develop workplace readiness through internships, co-ops and fellowships in the U.S. and abroad. Out-of-class experiences and student involvement include more than 90 student organizations, an internationally renowned Vesper Choir, Marching Band, Concert Bands, Wind Symphony, nationally recognized debate team, award-winning theater department and accomplished athletic program. Though the main campus is in Pine Bluff, its reach is worldwide. UAPB has an extended campus in North Little Rock and offers as well as online courses. With the addition of the Arkansas Research and Education Optical Network (ARE-ON), students can engage in information exchange with others anywhere in the world. There are also Research and Extension offices in Lonoke, Newport and Lake Village and collaborations with other colleges and universities in the State through the National Science Foundation funded STEM (Science, Technology, Engineering and Mathematics) Academy. As the second oldest land-grant institution in the state of Arkansas, the mission of this No Excuse University remains the same - to provide a high quality, affordable education with a personal touch. We invite you to Become a Part of the Pride at the University of Arkansas at Pine Bluff. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. If you have a disability and need assistance with the hiring process and require reasonable accommodations, please contact Human Resources at 870.575.8400 . Department:Vice Chancellor Enrollment Management Department's Website: Summary of Job Duties:Reporting to the Vice Chancellor for Enrollment Management, the Director of Transfer and Adult Services serves as the University's chief administrator responsible for transfer student success and adult learner engagement. The Director provides strategic leadership for the development, implementation, and continuous improvement of transfer pathways, articulation agreements, onboarding processes, and support services designed to promote persistence, retention, and degree completion. The Director will work collaboratively with academic leadership, advising units, the Registrar, and community college partners to ensure that UAPB is a destination institution for transfer and adult students and that credit mobility is transparent, efficient, and student-centered. The Director of Transfer and Adult Services is responsible for executing the following duties and responsibilities in partnership with appropriate stakeholders: Strategic Leadership and Program Development Provide strategic leadership for UAPB's transfer and adult student initiatives in alignment with institutional enrollment and student success goals. Design and implement a comprehensive Transfer and Adult Student Strategy that supports onboarding, persistence, and degree completion. Serve as the institutional subject-matter expert on transfer student success and adult learner engagement. Establish policies, procedures, and service standards that ensure a consistent and student-centered experience. Transfer Articulation and Academic Collaboration Lead the development, review, and execution of articulation agreements with community colleges and other partner institutions. Collaborate with deans, department chairs, and faculty to align curricula and ensure timely evaluation of transfer credit. Work closely with the Registrar to ensure accurate and efficient transcript evaluation and posting of transfer credit. Maintain and publish clear transfer pathways, degree maps, and program equivalencies for prospective and current students. Monitor articulation effectiveness and recommend improvements to reduce excess credits and time to degree. Transfer and Adult Student Onboarding Oversee comprehensive onboarding programs for transfer and adult learners, including orientation, advising handoff, and academic planning. Coordinate with Academic Advising, Financial Aid, Student Accounts, and Student Affairs to ensure seamless transition and support. Develop targeted communications and outreach strategies tailored to adult learners and transfer populations. Support re-enrollment and stop-out student initiatives by coordinating pathways back to degree completion. Data, Assessment, and Continuous Improvement Track and analyze key metrics related to transfer and adult student success, including yield, persistence, retention, credit efficiency, and graduation rates. Use disaggregated data to identify barriers and equity gaps affecting transfer and adult learners. Prepare regular reports and dashboards for Enrollment Management and senior leadership. Use assessment findings to continuously improve programs, policies, and student support strategies. External Partnerships and Outreach Serve as UAPB's primary liaison to community colleges and regional partners on transfer and adult learner initiatives. Represent UAPB at transfer fairs, articulation meetings, and regional or state-level convenings. Collaborate with Communications to promote UAPB as a transfer-friendly and adult-learner-responsive institution. Support system-wide and statewide efforts to improve transfer pathways and credential completion. Operational Management and Team Leadership Provide leadership and supervision for staff within the Office of Transfer and Adult Services. Manage operational budgets and resources in alignment with enrollment priorities. Develop training and professional development opportunities for staff engaged in transfer and adult student services. Ensure compliance with institutional policies, accreditation expectations, and state transfer guidelines. Qualifications: Minimum Qualifications* Bachelor's degree from a regionally accredited institution. Minimum of five (5) years of progressively responsible experience in enrollment management, transfer services, academic advising, student success, or related administrative roles in higher education. Demonstrated experience working with transfer students, adult learners, or post-traditional populations. Working knowledge of transfer articulation, degree audit systems, and academic policy. Strong organizational, communication, and collaboration skills, with the ability to work across academic and administrative units. Demonstrated ability to analyze data and use metrics to improve student outcomes. Preferred Qualifications Master's degree in Higher Education, Student Affairs, Educational Leadership, or a related field. Experience at a four-year public or land-grant institution of higher education. Experience developing or managing articulation agreements with community colleges. Familiarity with degree audit systems (e.g., Degree Works), student information systems, and CRM platforms. Experience supporting re-enrollment or stop-out student initiatives. Knowledge of state-level transfer policy or common course numbering systems. Additional Information: Salary Information: Commensurate with education and experience. Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Special Instructions to Applicants (Please upload all required documents in the "Resume" attachment section of your application to be considered for this position): Recruitment Contact Information: Sharron Williams, Employment Manager, williamssm@uapb.edu, 870-575-8403 All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check, Financial Credit Check, Motor Vehicle Reports Check, Sex Offender Registry, Substance Abuse Testing The University of Arkansas at Pine Bluff may conduct pre-employment background checks on certain positions for applicants being considered for employment. The background checks may include a criminal background check and a sex offender registry check. Required checks are identified in the position listing. A criminal background check or arrest pending adjudication information alone shall not disqualify an applicant in the absences of a relationship to the requirements of the position. Background check information will be used in a consistent, non-discriminatory manner consistent with the state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Standing, Talking, Walking Frequent Physical Activity:N/A Occasional Physical Activity:Driving Benefits Eligible:Yes