Security Solutions Engineer

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As the Public Sector Solutions Engineer, you will serve as a trusted technical advisor to our sales and account teams, helping public sector customers understand and adopt Docusign's platform with confidence. You will partner closely with customers to translate their mission, regulatory, and security requirements into practical solutions that showcase the value of our products.

This role will support sales opportunities by delivering security demonstrations, leading technical discussions, and guiding customers through solution design. You will also help address customer risk and compliance concerns by providing clear, contextual responses to security questionnaires, RFPs, and workshops.

You will serve as a critical link between customer needs and Docusign's solutions, requiring strong communication and relationship-building skills. A key part of this role involves close collaboration with security, product, and infrastructure teams to align technical capabilities with customer requirements and ensure seamless transitions into deployment and ongoing success. Additionally, you will support Assessment and Authorization (A&A) activities, helping to ensure the timely preparation and submission of necessary security artifacts and evidence to third-party assessors.

This position in an individual contributor role reporting to the Senior Director, US Public Sector Compliance.

Responsibility

• Lead cross-team collaboration to deliver secure capabilities that accelerate processes and strengthen initiatives

• Partner with account executives, solution consultants, and customer success teams to help position Docusign's public sector compliance story, respond to customer security inquiries, and guide prospective customers through risk and compliance discussions

• Lead the effort to mature the risk management process and develop playbooks and/or procedures to support technical teams on compliance initiatives

• Lead the adoption of artificial intelligence to streamline and automate audit processes

• Measure success by addressing systemic vulnerabilities and risks by working with Prod/Dev, Sec Architecture, and infrastructure teams to operationalize or mitigate known security gaps

• Drive the solution and compliance initiatives that enable Docusign to maintain federal and DoD authorizations while also supporting sales teams in communicating our security capabilities to public sector customers

• Develop and maintain System Security Plans (SSPs), ATO package deliverables, and compliance artifacts to ensure successful submissions, annual assessments, and continuous monitoring

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BA/BS degree or equivalent work experience

• 5+ years of experience with security controls and compliance related to NIST and FedRAMP

• Experience with risk management frameworks, including risk ratings and the ability to contextualize data based on risk (e.g., utilizing CVSS, CVE, NVD, NIST, DoD SRG)

• Experience developing and implementing solution plans centered on integrating various security technologies and key security solutions.

• Experience automating audit evidence collection across security and compliance frameworks (e.g., FedRAMP, NIST 800-53)

• Experience with compliance and assessment of cloud native platforms and services (Data warehouse, Service Mesh, Container Images and Microservices Orchestration)

Preferred

• Experience creating and utilizing reports from security monitoring tools such as Tenable, Sysdig, Splunk, Windows Defender, Log Analytics (or similar) products

• Proficient in rigorously validating that implemented security controls are fully effective and maintain strict alignment with industry-leading compliance frameworks, specifically FedRAMP, DoD Impact Level 4 (IL4)

• Experience with organizing and driving network and system penetration tests to meet regulatory requirements, such as FedRAMP, StateRAMP, CMMC, DoD IL4

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $114,200.00 - $177,100.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $109,600.00 - $150,625.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $109,600.00 - $156,950.00 base salary

Washington DC: $114,200.00 - $156,950.00 base salary

Ohio: $97,200.00 - $133,650.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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