Sr Manager, Process Opt - Clearwater, FL
 Lincare Holdings | |
 United States, Florida, Clearwater | |
 Jan 05, 2026 | |
|
This employee is responsible for championing and developing a sustainable culture of continuous process improvement in all areas of the business.
* Responsible for facilitating business process improvement activities designed to drive revenue, operational excellence, and best practice in key aspects of the business * Improves the real result of key performance indicators JOB FUNCTIONS * Serves as an internal consulting leader to improve profitability and customer experience * Proactively identifies opportunities, scope, launches, and executes projects to capture the opportunities * Designs, implements, and monitors internal controls and procedures to ensure the accuracy, completeness, and integrity of transactions and data * Analyzes large datasets to identify trends, anomalies, and variances from expected revenue, preparing detailed reports and actionable insights for senior leadership * Partners with various departments, including Billing, IT, Sales, Operations, and Compliance to streamline processes, troubleshoot, and aligning practices * Leads, coaches, and develops a team of professionals and creates training programs for staff on revenue assurance protocols * Works collaboratively with business leaders to lead/develop a continuous improvement culture * Supports and challenges the status-quo in direction setting, prioritization, and delivery of activities * Develops presentations, summarized to the appropriate level (CEO, COO, RVPs, etc.) * Actively designs, deploys, and implements best practices and standardized processes * builds and delivers training materials to support these standard processes * Conceptualizes and develops technology and applications to support operational improvements and workflow * Runs self-directed improvement projects delivering value to the organization | |