Front Office Specialist

Looking for a great opportunity to showcase your professionalism and sharpness? Look no further! RK&K is urgently seeking a highly skilled Front-Desk Receptionist to join our Baltimore office. This is a chance to join a dynamic team and make an immediate impact. The Front-Desk Receptionist must demonstrate the ability to work independently, multitask in an often-busy environment, tactfully solve problems, and communicate well with all levels of staff. This role will support various departments within our highly ranked Engineering firm and will serve as the first point of contact for our visitors.

Essential Function

The job involves providing coverage at the front reception desk during the firm's core hours of operation, which are Monday through Friday from 7:00 am to 4:00 pm. Your responsibilities will include:

• Greeting clients, vendors, and guests who enter the organization
• Arranging both internal and external meetings and events.
• Answering incoming calls and operating the switchboard while maintaining a professional demeanor
• Interacting effectively with both internal and external parties via phone and email.
• Assisting with the direction of phone, email, and walk-up employee requests and questions to appropriate groups
• Compiling, sorting, and analyzing employee data from various systems as needed for process analysis and special projects
• Handling sensitive company information with discretion and confidence
• Receiving deliveries and overnight packages

Required Skills and Experience

• Three (3) years of experience in a professional office environment
• High School diploma or GED completion
• Previous customer service and/or front desk reception experience
• Professional demeanor
• Excellent oral and written communication skills; excellent interpersonal skills.
• Working knowledge and proficiency with Microsoft Outlook, Word, and Excel
• High attention to detail

Other Duties

This job description indicates the general nature and levels of work, knowledge, skills, abilities and other essential functions expected. It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required.

What We Offer

RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:

• Paid time off
• Tuition reimbursement
• Health, dental, vision, life, and disability insurances
• Matching 401(k) plan
• Paid Holidays
• Much, much more!

Why RK&K?

As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.

Design your career at RK&K, Apply Today!