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LTSS Service Care Manager

Spectraforce Technologies
United States, North Carolina, Raleigh
500 West Peace Street (Show on map)
Dec 28, 2025

Position Title: LTSS Service Care Manager

Work Location:
Member-Facing - Wake County

Assignment Duration:
6 Months Contract to Hire

Work Schedule:
8-5 Mon-Fri EST

NOTE FROM HM:
"2.5-2.75 hr one way radius from home residence for face-to-face member visits... mileage and lodging (if needed) is reimbursed.

Position Summary:

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. Will develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

Key Responsibilities:



  • Managing a case load for healthcare members with LTSS (Long Term Support/Services) needs.
  • Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
  • Member assessments and notes.
  • Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
  • Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact.
  • Authorize and coordinate referral for services.
  • Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.
  • Assist in coordinating the development of informal or voluntary services to integrate into the member care plan.
  • Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services.
  • Assist member with filing and resolving complaints and appeals.







Candidate Requirements
Education/Certification Required: Bachelor's Preferred:
Licensure Required: RN and/or LCSW/LCSW-A/BSN Preferred:
Years of experience required: 2-4+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Hospital CM, Home health, discharge planning, or long-term care experience preferred.

Home health experience

Disqualifiers: No Psych experience such as counseling (must have bedside case management hospital physical as well) no Right out of nursing school. No Nursing homes. No rehab.

Additional qualities to look for: Virtual, All Microsoft office, Experience with electronic medical health records


  • Top 3 must-have hard skills stack-ranked by importance


1 RN and/or LCSW

Physical hospital Health, Care Management, Utilization Mgt, Home Health - all and/or background
2 Microsoft office
3 Bedside care management
Applied = 0

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