Senior LTSS Service Care Manager (RN)

Position Title: Senior LTSS Service Care Manager (RN)

Work Location: Member-Facing - Austin, TX

Assignment Duration: 5 Months with potential of extension or conversion

Work Schedule: M-F no OT

Position Summary: Outreach to Star Plus Waiver applicants-Medicaid recipients.

Background & Context: We are a statewide team, but help each other when needed--teamwork

Key Responsibilities:

• Review/research assigned members
• Contact the member the day before to confirm visit and set up telehealth meeting invite
• Explain to member that the visit may take anywhere between 2-3 hours
• Perform assessment either via telehealth (video AND audio) or in-person (in member's home)
• Contact PCP office to confirm diagnosis and report any abnormal findings
• Upload the MN signature page within 1 business day for attempts to MD signature to begin
• Complete the assessment documentation
• Coordinate assessment finding needs ex-send referrals for DME items covered under the member's core benefit, initiate non-waiver items/services
• Once the MD signature is received-assessing RN is to sign the MNLOC (assessment) within 24 hours
• Process continues from this point as needed

Qualification & Experience:

• Required: RN license
• Years of experience required: 2+
• Home health background, RNs accustomed to performing home visits
• Must reside in the Austin or surrounding area