Vehicle Operations Support Specialist

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Vehicle Operations Support Specialist.
Location(s): Phoenix, AZ.

Job Description:

• The Vehicle Operations Specialist plays a critical role in ensuring smooth and efficient vehicle logistics and order management.
• This position requires strong communication, organizational, and problem-solving skills to maintain accurate records and deliver exceptional service to clients and vendors.

• Coordinate Communication: Handle inbound and outbound calls to external vendors, clients, and customers to obtain status updates, confirm vehicle locations, and gather necessary information to meet operational requirements.
• Maintain Accurate Records: Update accounts with essential details such as order notes, contact information (names, addresses, phone numbers), and account numbers across internal systems and external platforms.
• Process Transportation Orders: Enter and manage transportation notes for each order using relevant computer applications, ensuring accuracy and compliance.
• Ensure Order Accuracy: Follow up on submitted orders to verify correctness, resolve discrepancies, and update deficient information promptly.
• Data Management & Reporting: Create and maintain spreadsheets to track customer orders, inventory levels, and key reminders. Organize existing data for easy access and reporting.
• Inventory Oversight: Monitor and manage daily inventory to ensure proper allocation and availability.
• Performance Analysis: Collect and analyze data trends to identify opportunities for process improvement and enhance operational efficiency.
• Additional Duties: Perform other tasks and responsibilities as assigned by the department manager or supervisor.

• Exceptional Communication Skills - Strong verbal and written abilities to effectively interact with clients, vendors, and internal teams.
• Technical Proficiency - Skilled in computer-based programs, including data entry, Excel, and order management systems.
• Analytical & Problem-Solving Mindset - Ability to identify issues, resolve discrepancies, and maintain accuracy and efficiency in all tasks.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.