Lab Support Specialist

In this role, you will report to the Site Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Waltham, MA, with a future relocation to Cambridge, MA mid-2026.

Shift: Mon - Fri, 7:00 am - 3:30 pm

Hourly Range: $21.00 - $24.50

Benefits:

• Health & Wellness: Medical, Dental, Vision, and Wellness programs.

• Time Off: PTO, company-paid holidays, choice holidays.

• Financial Well-Being: FSA, HSA, commuter benefits, 401(k), tuition assistance, employee stock purchase plan.

• Added Protection: Critical illness, accident, legal, identity theft, pet, auto, and home insurance.

• Recognition: Earn points to redeem for gifts and products.

What we're looking for

Education: Bachelor's degree or equivalent work experience required.

Experience: Minimum 2+ years in lab operations, inventory management, or related field.

Technical Skills:

• Microsoft Teams and Office Suite proficiency.

• Knowledge of lab equipment maintenance and safety protocols.

• Familiarity with inventory systems and KPI reporting.

Preferred Certifications:

• SHE safety training

• Hazardous materials handling (IATA/DOT)

• Lab operations or equipment maintenance certifications

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Serve as the single point of contact for lab operational support, including material flow, equipment availability, and FM service delivery.

• Maintain day-to-day lab operations and safety compliance.

• Identify and implement process improvements for internal and customer-owned workflows.

• Organize storage and manage samples in fridges, freezers, and cabinets.

• Maintain common lab areas such as consumable racks, cold rooms, TC rooms, and equipment rooms.

• Support new hire training in collaboration with Avantor Site Leaders and Lab Managers.

• Schedule vendor visits for equipment maintenance and repairs; act as lab chaperone as needed.

• Provide routine equipment assistance (calibration, solvent/buffer checks, instrument start-up, waste handling).

• Monitor consumable levels and coordinate replenishment with Lab Managers.

• Manage lab coat program and liaise with service providers.

• Submit work orders through SAP system and maintain KPIs and metrics.

• Ensure compliance with SHE safety procedures and participate in audits.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.