Overview
Are you an Installation Engineer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you! TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!
Responsibilities
- Works under the direction of the VAPM to achieve day-to-day objectives with significant impact on operational results and/or project objectives.
- Responsible for project tasks as assigned within the technical area.
- Responsible for following VA process and procedures within the technical area.
- Executes deployment or decommissioning of simple and complex IT systems and network hardware.
- Efficiently troubleshoot connectivity issues in the data center and/or to telecommunication rooms.
- Document/confirm the current environment and configuration.
- Prepare correspondence, memoranda, reports and related documents as required by ITOPS IO standards or other directives provided by the Government COR/VAPM.
- Prepare reports required for tracking progress as required.
- Adhere to task order specifications and established policies and procedures by reporting any noted discrepancies to the COR, Government VAPM, or management.
- Work with various groups - facility groups, IT professionals, project managers and the VA client.
- Conduct inventory tasks on a regular basis.
Qualifications
- Must be proficient in the operation of Microsoft based products (i.e. MS Office 365).
- Must have prior experience in installing copper/fiber cabling (including terminating) and racking/stacking IT equipment in a data center environment.
- Experience with use of ticketing system, such as ServiceNow.
- Has experience in a variety of deployment environments and execute based on written and verbal instruction.
- Must be able to produce high quality technical documents (technical writing skills).
Education:
- Bachelor's degree in computer science, electronics engineering or related technical discipline and 5+ years' work experience.
- Eight (8) years of additional relevant experience may be substituted for education (13 years total).
Clearance:
- The ability to pass a Tier 2/Moderate Background Investigation.
Location:
- Department of Veteran's Affairs (100% On-site).
- Monday - Friday (8:00 AM - 4:30 PM CST Time).
- Temple (CTX) RDC
1901 Veterans Memorial Dr, Bldg 222, Rm 106 Temple, TX 76504
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