Lead Central Service Technician III- Ronald Reagan Medical Center

As a Central Service Technician Lead (CST III) supporting both
outpatient and inpatient Surgical Services, you will play a critical role in
ensuring the availability of essential surgical supplies required to support
safe and efficient patient care. This includes oversight of specialized
surgical products such as endomechanical devices (e.g., staplers, reloads,
trocars) and surgical sutures that are essential to procedural readiness.

This position is primarily based at Ronald Reagan UCLA Medical
Center and provides operational oversight and supply coordination for both
inpatient and outpatient procedural areas. The incumbent will collaborate
closely with clinical teams, procedural units, and supply chain partners to
ensure continuity of supply and operational readiness across multiple surgical
service lines within the UCLA Health system.

The CST III Lead provides leadership and direction to Central
Service staff across all shifts, ensuring efficient workflow, task completion,
and adherence to departmental policies and standards. Responsibilities include
training and mentoring staff, monitoring productivity and performance, and
supporting consistent operational practices across assigned procedural areas.

In addition to operational leadership, this role requires strong
analytical and inventory management experience of surgical endomechanics and
sutures. The incumbent is expected to utilize data analysis and forecasting
techniques to evaluate product utilization trends, anticipate supply demand,
and implement inventory control strategies that minimize cost while maximizing
operational efficiency and product availability. Experience reviewing usage
data, identifying supply chain risks, and proactively adjusting par levels or
backup stock strategies is essential.

The CST III Lead will also serve as a subject matter resource for
surgical supply products, demonstrating strong communication and collaboration
skills when working with surgeons, nurses, clinical staff, and supply chain
partners. The role includes providing knowledgeable consultation on product
specifications, appropriate product selection, and clinically acceptable
alternatives or substitutions during shortages or backorders.

Key Responsibilities Include:

* Managing surgical supply inventory
operations across inpatient and outpatient procedural areas, including
establishing and maintaining accurate par levels and backup inventory to ensure
uninterrupted product availability.

* Utilizing inventory analytics and
demand forecasting to monitor utilization trends, anticipate supply needs, and
support cost-effective inventory control strategies.

* Collaborating with clinical staff
to provide expert consultation on surgical supply products, including product
features, clinical applications, and appropriate substitutions when necessary.

* Coordinating supply needs across
multiple units and procedural areas to ensure operational readiness and
efficient case support.

* Overseeing the ordering,
receiving, distribution, and delivery of surgical supplies to ensure timely
availability for patient care.

* Monitoring
inventory usage patterns and generating analytical reports to support
data-driven decision making and inventory optimization.

* Managing and monitoring surgical supply backorder reports by
identifying shortages, coordinating with vendors and distribution partners, and
communicating proactively with clinical teams to implement product
substitutions or alternative sourcing strategies to ensure continuity of
patient care.

* Performing and overseeing physical
inventory counts, ensuring accurate data entry within inventory systems and
maintaining inventory accuracy.

* Maintaining organized, clean, and
compliant inventory storage and supply holding rooms in accordance with
regulatory and departmental standards.

* Supporting daily operational tasks
including filling supply orders, packing and delivering supplies, and
maintaining accurate inventory records.

* Providing training, guidance, and
mentorship to Central Service staff to ensure adherence to workflow standards
and operational consistency.

* Ensuring all
interactions with clinical customers and team members reflect UCLA Health's
C-ICARE service standards and commitment to exceptional customer service.

Additional Responsibilities Include, but Are Not Limited To:

* Training new staff and providing
oversight to ensure consistent quality, accuracy, and throughput of technical
and procedural workflows related to ordering, PAR level management, shipment
tracking, receiving, and stocking.

* Providing oversight of logistics
processes associated with CST ordering, receiving, product tagging, and
distribution of supplies.

* Performing duties of a Central Service
Technician (CST) as needed, including distribution and management of supplies
and equipment.

* Supporting patient care operations by
adapting assignments based on departmental needs and organizational priorities.

Salary Range: $32.94 - $39.33/hour